Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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- JAJan AdamsJan 17, 20251.0Horrible unethical bank. This branch is by far the worst bank branch I have gone to in decades. First citizens as a bank is full of poorly trained, rude, ignorant, arrogant, disrespectful people. Today they allowed money to be taken from me fraudulently and now are holding my funds for his knows how long. Do not ever use this horrible bank.
- SHScott HolgateMar 3, 20221.0We started our cash-out refinance on a home we owned without debt. Kelly Dye took our application and then we entered a 6-week process of no communication (e-mail or phone), no returned messages, and then a short, vague out-of-the-blue e-mail saying "Underwriting says no." In a way I'm glad because NO ONE at this bank seemed to be competent or engaged in what they were doing. Unapologetically incompetent. Find another bank to do business with!
- ICInvestment Property CoachJul 9, 20193.0Their online system sucks!! Its bulky and you cant view your credit card statements. Stay with this bank if your over 60 and dont have a life or dont want to check your balance.
- KGKassandra GatewoodFeb 6, 20185.0I've never had a bad experience here at this bank. All of the staff have been super friendly and helpful in every situation. I would recommend this bank to anyone!
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 2101 Dominion Drive?
First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Does First Citizens Bank at this location offer drive-through service?
Yes, the drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the First Citizens Bank branch on Dominion Drive open during holidays?
The branch is closed on holidays including Veterans Day (Nov 11), Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and New Year's Day (Jan 1).
What types of financial products are offered at First Citizens Bank in Charlottesville?
The bank offers checking, savings, personal and business lending, home equity, credit cards, merchant services, and online and mobile services.
What specialized financial services can I find at this First Citizens Bank location?
Services include business and commercial lending, mortgage banking, investment advising, leasing, and insurance specialties.
How can I schedule an appointment at First Citizens Bank on Dominion Drive?
Appointments can be booked online via their reservation link at https://outlook.office365.com/owa/calendar/CharlottesvilleMain1@firstcitizens.com/bookings/.
Where is First Citizens Bank located in Charlottesville?
It is located at 2101 Dominion Drive, Charlottesville, VA 22901, USA.
Are there any nearby restaurants where I can grab a meal before or after visiting First Citizens Bank?
Yes, nearby restaurants include Pizza Hut, Waffle House, Wood Grill Buffet, Carmello’s Italian Restaurant, Firehouse Subs, and McDonald's just minutes away for convenient dining.
Can I visit other financial institutions near First Citizens Bank for additional banking needs?
Yes, nearby financial institutions include Charles Schwab, Truist, and other mortgage brokers like Bryan Thomas and Kelly Dye.
What nearby shops or attractions can I explore around the First Citizens Bank location?
Nearby you can visit Men’s Wearhouse for clothing, Reines & Rogers Jewelers for fine jewelry, The Book Room bookstore, and the Shenandoah National Park for outdoor activities.