Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
6 reviews
5 stars
2
4 stars0
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1 star
4
- LWLow WilliamsOct 3, 20251.0This bank use to be real professional have been dealing with them a great deal but now I'm not so sure about this branch
- KEKay EmeryApr 14, 20255.0Use the drive thru a lot. Make deposits for a church. The service is quick and Taylor is such a sweet person to deal with.
- VCVanessa ChadwickFeb 22, 20251.0DO NOT USE THIS BANK. THEY WILL CLOSE YOUR ACCOUNT AND REFUSE TO EXPLAIN WHY
- NBNew Kent BoyFeb 3, 20251.0Disappointed in Truist Charles City today. Been a banking customer of Truist or a predecessor since 1983. Had a simple deposit today. Went to drive through on way to a restaurant to deposit a check and get back a little cash. Waited at window about 5 minutes and no one came even after pressing the button. Parked among about 15 cars in parking lot and went inside only to see one teller serving one customer, another customer waiting in front of another teller window with no one there and another person on the phone away from the tellers. No one else in the bank despite all the cars in the parking lot. Stood there another five minutes, saw no progress or any other tellers and I just left. Did an online deposit instead. Much better counter service from other banks in the area.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Charles City?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a local branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Opening at a branch allows you to receive a temporary debit card immediately.
What is the difference between checking and savings accounts at Truist?
Checking accounts are for everyday transactions like purchases and deposits, while savings accounts are designed to help you save money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to use it for digital and in-person purchases tied to your checking account.
What banking products and services does Truist offer in Charles City?
Truist offers checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What are the business hours for Truist branch at 10000 Courthouse Rd, Charles City?
The branch is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Are there any nearby ATMs around Truist in Charles City?
Yes, there is a BB&T ATM located near the Truist branch for convenient cash withdrawals and deposits.
What medical facilities are near Truist in Charles City that customers might visit?
Nearby medical facilities include CVHS - Charles City hospital and Charles City Regional Health, offering healthcare services for customers before or after visiting Truist.
Can I visit any nearby schools in Charles City when I come to Truist?
Yes, several schools are close by, including Charles City County High School, Charles City Elementary School, and the Charles City County School Board office, which might be relevant for customers with school-related financial needs.
What are some local attractions near Truist in Charles City?
Nearby attractions include Belle Air Plantation, a historical landmark, and Virginia Plantation Weddings at North Bend Plantation, which hosts events and concerts. These make nice places to visit around your banking trip.