Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
25 reviews
5 stars
8
4 stars0
3 stars
2
2 stars
1
1 star
14
- DDDenise DyerAug 6, 20255.0Professional, knowledgeable Truist branch location in South Riding - Chantilly, VA. Thank you for being so helpful!
- ZZZingerMar 31, 20231.0Super rude. Was told that using the website for an appointment was ‘wrong’. Repeatedly make up excuses and started incorrect information on why they couldn’t help me.
- MWMichelle WertzAug 13, 20221.0Facility is understaffed and poorly trained. Service in the drive-thru is next to impossible and service inside the lobby is very slow. The manager is rude and apparently not cross-trained to assist the tellers. We want the BB&T level of service and professionalism back.
- AJAdnan JumaniAug 30, 20191.0I was buying a new home, and asked for copy of my statement. Escalated to Bank Manager Jyoti Mehta. Suntrust system didn't allow her to pull the statement. I asked for a letter to show the balance. She refused, and didn't provide the statement I needed. I emailed the executives of Suntrust, and then she sent me the statement from her system. Overall service is not up to standard except one person there. They hired a lot of new people, and the standard has gone down. I will avoid this branch. Please go to another branch if you need more than deposit or withdrawal. Sue Mallino an Hugh Suhr were the executives.
- SDSammi DavisonFeb 17, 20181.0Very slow.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Chantilly, VA?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Truist offer at the Chantilly branch?
Services include deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance, investment, treasury, and trust services, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Branch visits allow you to get a temporary debit card immediately. Online applications require waiting for card delivery. Phone service is available weekdays 8 am to 8 pm and Saturdays 8 am to 5 pm.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital and in-person payments.
Where is Truist located in Chantilly, VA?
Truist is located at 25056 Riding Plz, Loudoun, Chantilly, VA 20152, USA.
What are Truist branch's regular business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What are some nearby ATMs to the Truist Chantilly branch?
Nearby ATMs include Truist - ATM and First National Bank ATM, providing convenient access to cash withdrawals near the branch.
Are there nearby places where I can shop or grab a meal near Truist?
Yes, Giant Food supermarket and pharmacy, Subway sandwich shop, and various retail stores like GameStop and Banner's Hallmark Shop are near Truist, ideal for grocery, dining, or shopping before or after your visit.
Can I combine my visit to Truist with health or dental appointments nearby?
Definitely! Nearby options include Kravitz Orthodontics and Riding Plaza Dental Care for dental needs, as well as Inner Glow Vitamins for supplements and skin care.
How can nearby services like The UPS Store or KeyMe Locksmiths help during my visit to Truist?
You can conveniently access services such as printing, shipping, and key cutting at The UPS Store and KeyMe Locksmiths close to Truist, making your errands more efficient when combined with your bank visit.