Capital One Bank

2.5
71 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
14001 Route 50, Chantilly, VA
20151, United States

Hours

Reviews

2.5
71 reviews
5 stars
21
4 stars
6
3 stars
2
2 stars
1
1 star
41
  • SS
    Sophia
    Aug 30, 2025
    5.0
    I went to this location today with my husband to add me to his checking account and we were helped by Sana. She was very very diligent and helpful as we run into multiple approval circles. We felt like we were in good hands and it was exceptional customer service! Thank you again!
  • SH
    Sophie Hanieh
    Jun 27, 2025
    1.0
    Bad experience, asked question for what I wanted to get done , the answer was yes after waiting 15 minutes inline the answer was no
  • MM
    Mark
    Jun 5, 2025
    1.0
    This branch left a lot to be desired. There was zero effort to actually assist or understand the customer’s needs. Staff seemed uninterested in helping and relied on generic “policy” responses instead of taking any initiative. It felt more like they were trying to get rid of the problem rather than solve it. Overall, a very frustrating and unproductive experience
  • RR
    rav raj
    Apr 9, 2020
    5.0
    Very good customer service

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in Chantilly, VA?

The Capital One Bank branch in Chantilly, VA is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When can I use the drive-through service at this Capital One Bank location?

The drive-through is available Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.