Citi

2.8
53 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
14175 Saint Germain Dr, Centreville, VA
20121, United States

Hours

Reviews

2.8
53 reviews
5 stars
20
4 stars
4
3 stars
2
2 stars
0
1 star
27
  • SS
    S Shirley
    Nov 10, 2025
    5.0
    I absolutely always have a great experience at this branch. The management and tellers go above and beyond to help me with my banking needs. Everyone is very friendly and professional. I highly recommend coming to this location. You will not be disappointed.
  • JL
    Jim Lee
    Oct 17, 2025
    1.0
    This place is absolute joke. I’m shock Citi HQ doesn’t read numerous bad reviews from the customers and I wish more Citi bank near by so I don’t have to use this place…
  • JT
    Jay T
    Oct 7, 2025
    1.0
    Unprofessional customer service over the phone. I provided my phone number and email I used and registered for my account with Citi. The female Rep said she couldn't pull up my information and ask for my social security number instead. I assured her that my phone number and email are correct, and she should be able to pull up my account general info. She said she will return my call or email but I didn't hear back from anybody for more than 24 hours.
  • ML
    Mizz Luvly
    Sep 18, 2025
    5.0
    The branch manager was awesome she gave me great customer service I brought a check in in two days. They close my account. They put a block on my account they wasn’t trying to give me my money I got with her. She made sure she was there to help me and we got my money today. She was great thanks a lot keep up the good work. Luz thanks a lot❤️
  • GK
    George Cremeans (Kreius)
    Sep 11, 2025
    1.0
    Rude staff, offered no solutions, treated me like crap. No wonder online banking is replacing so many of Citi's locations with how poor this customer service is.

Frequently Asked Questions About Citi

What financial services does Citi offer at this Centreville location?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit card offers, and investment products through Citi Personal Wealth Management at the Centreville branch.

Where is Citi located in Centreville?

Citi is located at 14175 Saint Germain Dr, Centreville, VA 20121, USA.