Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
14 reviews
5 stars
6
4 stars
1
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1 star
7
- DLDarin LohrSep 5, 20251.0When I first come up to the teller, mind You I do have a prosthectic leg and I was in shorts easily seen leg, they're greeting was how can we care for you today. I think I have been descriminated against ...Tried to deposit money in my daughters açcount. She neeðed some more while on vacation. They wanted to charge my debt card cash advance fee and i said it was debt card not credit card. Went to my bank for cash and they couldnt accept that because they cant charge me a fee. Both tellers had attitude both should be fired. Both just have issues. I can believe all the bad reviews about this bank. I can understand why they have couple class action lawsuits within this whole institution. I am glad I dont bank there. They dont even help their own.
- RKRhonda KocherJul 13, 20225.0Cassie is always super helpful and knowledgeable!
- JJJessieApr 7, 20224.0Lady answered phone right away and was very nice to talk to.
- PCPatricia CrawfordMar 2, 20221.0Awful customer service. You wait in the drive thru forever, nobody is every available to talk about accounts and the 800# is worse. You cannot reach a person in under an hour wait. Its 1000 times worse now they are truist. Most recently I was charged $135 for a service charge with no explaination. I called to speak to someone about it and a very grouchy human wanted me to give my social over the phone while she was running the drive thru. I could literally hear people talking through the intercom and cars. I said I dont want to do that and she said its fine. I hung up. I called the one in New Market and they were nice and got the problem fixed. It did not however explain why I was charged nor an Im sorry.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Broadway?
Truist in Broadway is open Monday to Thursday from 9:00 AM to 5:00 PM, on Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist Broadway?
The drive-through window operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account with Truist at the Broadway branch?
You can open an account online, by phone, or in person at the Broadway branch during business hours. Online applications may take a few days for delivery of your debit card and checks, while visiting the branch allows immediate issuance of a temporary debit card.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online to begin making digital and in-person purchases linked to your checking account.
Where is Truist located in Broadway, VA?
Truist is located at 153 N Main St, Broadway, VA 22815, in Rockingham county.
Are there any nearby ATMs for quick cash access?
Yes, there are nearby ATMs including the Truist ATM and BB&T ATM, which provide convenient cash withdrawal options close to the Broadway branch.
What nearby places can I visit after banking at Truist Broadway?
After your visit, you might enjoy places like The Country Cafe & Bakery for coffee and baked goods, or Turtle Style Tattoo Company if interested in tattoos and art. For shopping, Off The Rails Collectables offers unique gifts and toys.
Is there a nearby library or post office near Truist Broadway?
Yes, the Village Library and United States Postal Service are close by, making it convenient to run multiple errands in one trip.
What services does Truist offer at the Broadway branch?
At the Broadway branch, Truist provides a range of services including deposit transactions, retail and international wire transfers, loans, credit cards, mortgage loans, insurance, investment, trust and treasury services, as well as foreign currency exchange.