Truist

3.1
19 reviews
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Business Details

10251 BRISTOW CENTER DR, BRISTOW, VA
20136, United States
(703) 396-7092
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10251 BRISTOW CENTER DR, BRISTOW, VA
20136, United States

Hours

Reviews

3.1
19 reviews
5 stars
7
4 stars
3
3 stars
0
2 stars
3
1 star
6
  • JP
    Jenna Paukei
    Oct 14, 2025
    1.0
    Waited for 30 minutes to leave without getting any help. Two people at the desk did nothing to help either. The people in the offices are oblivious to customers waiting. Horrible system they have for having customers wait.
  • AJ
    Angel Jovel
    Oct 1, 2025
    1.0
    The worst bank I’ve been to.they can’t do a simple thing such as cashing out a check and taking 30 minutes of my day just for them to be unable to do so.if you want fast and efficient service please avoid this place they do not know what they’re doing.
  • TB
    Talaat Boshra
    Apr 2, 2025
    1.0
    Very bad experience with the app system 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 I have my account with first Virginia bank since 1997, then become BB&T then become trust. I’ve been more than 5 years trying to add non-trust bank to link it to my account to transfer money between my two banks! And it’s not possible and I get tired of it, backward system! My other Bank of America and it’s great service and I have more than 200 payee or transfer from or to and there in no issue at all with Bank of America. Very bad system and I promise that I will cancel my account with trust bank at the first chance.
  • ES
    Edwin Sandoval
    Dec 16, 2024
    1.0
    Mala experiencia nadie habla español
  • AA
    Alicia
    Dec 21, 2022
    1.0
    This staffing at this location is ridiculous. I've been waiting in line for 15 minutes. ONE PERSON is taking care of both drive through lanes AND the lobby, and she's very overwhelmed. It's like this every time I come here. Unacceptable!
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.