Carter Bank

2.4
5 reviews

About

Bank
For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.

Location

Carter Bank
50 Boones Mill Rd, Boones Mill, VA
24065, United States

Hours

Reviews

2.4
5 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • EB
    elizabeth blankenship
    Nov 3, 2025
    1.0
    Where do I even start?? First off the branch manager is absolutely no help at all… secondly most of the employees are inexperienced and not up to speed on procedures… Several months now they have been cashing my daughters checks and in fact refused me once because she wasn’t with me… BUT when I went to deposit her checks into my account they tried to deny me the right to do so because my daughter signed the check wrong and didn’t have it signed over to me properly… EASY FIX… Then the branch manager proceeds to tell the guy who just started what to say to me about this is the only time… then she proceeded to come over to the window and said my child needed an ID to deposit her checks into my account!?! Make that make sense!? And that she didn’t know that was my daughter! EXCUSE ME YES YOU MOST CERTAINLY DO KNOW….You have been cashing hers for months but now you don’t know!?! I have never been more ready to close an account and leave a financial institution as I am right now!!! I will be closing my account and heading right down the road to another bank that will NOT DEMAND ME TO GET MY CHILD AN ID…. DO BETTER!!!
  • RC
    Robin Cawley
    Apr 8, 2023
    1.0
    LIFETIME Free Checking...NOT. First threatened to close the account and now being charged for inactivity. Please note- I am still alive and this is not free.
  • DC
    Dave Chocklett
    Sep 3, 2021
    1.0
    Worst bank ever

Frequently Asked Questions About Carter Bank

What are the regular branch hours of Carter Bank in Boones Mill?

The Carter Bank branch in Boones Mill is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

When is the drive-through service at Carter Bank available?

The drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.