For nearly 50 years, Carter Bank has served Virginia and North Carolina with the purpose of creating opportunities for more people and businesses to prosper. Headquartered in Martinsville, Virginia, Carter Bank is a state-chartered community bank with branches conveniently located in Virginia and North Carolina.
Where do I even start?? First off the branch manager is absolutely no help at all… secondly most of the employees are inexperienced and not up to speed on procedures… Several months now they have been cashing my daughters checks and in fact refused me once because she wasn’t with me… BUT when I went to deposit her checks into my account they tried to deny me the right to do so because my daughter signed the check wrong and didn’t have it signed over to me properly… EASY FIX… Then the branch manager proceeds to tell the guy who just started what to say to me about this is the only time… then she proceeded to come over to the window and said my child needed an ID to deposit her checks into my account!?! Make that make sense!? And that she didn’t know that was my daughter! EXCUSE ME YES YOU MOST CERTAINLY DO KNOW….You have been cashing hers for months but now you don’t know!?! I have never been more ready to close an account and leave a financial institution as I am right now!!! I will be closing my account and heading right down the road to another bank that will NOT DEMAND ME TO GET MY CHILD AN ID…. DO BETTER!!!
RC
Robin Cawley
Apr 8, 2023
1.0
LIFETIME Free Checking...NOT. First threatened to close the account and now being charged for inactivity. Please note- I am still alive and this is not free.
What are the regular branch hours of Carter Bank in Boones Mill?
The Carter Bank branch in Boones Mill is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the drive-through service at Carter Bank available?
The drive-through is open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
Is Carter Bank open on major holidays?
No, Carter Bank is closed on Veterans Day (November 11, 2025), Thanksgiving Day (November 27, 2025), Christmas Day (December 25, 2025), and New Year's Day (January 1, 2026).
Where is Carter Bank located in Boones Mill?
Carter Bank is located at 50 Boones Mill Rd, Boones Mill, VA 24065, United States.
What type of bank is Carter Bank and what areas does it serve?
Carter Bank is a state-chartered community bank headquartered in Martinsville, Virginia. It has served Virginia and North Carolina for nearly 50 years, focusing on creating opportunities for people and businesses to prosper.
Does Carter Bank offer any special featured services?
Yes, Carter Bank is known as the "Home of Lifetime Free Checking."
Are there other Carter Bank & Trust branches nearby the Boones Mill location?
Yes, other Carter Bank & Trust branches exist nearby, offering banking and credit services which complement the Boones Mill location.
What convenient places can I visit near Carter Bank in Boones Mill?
Near Carter Bank, you can visit Cannaday's Sav-A-Bit Market and Deli for quick groceries, Hunt Brothers Pizza for a meal, or the Boones Mill Historic District to explore local history.
Is there a gas station near Carter Bank where I can fuel up my car?
Yes, nearby gas stations include Cannadays, Exxon, and Shell, all within convenient reach from Carter Bank.
Can I find healthcare or wellness services near Carter Bank?
Yes, nearby you can find Medical Massage by Nurse Melanie and Sandalwood Healing Massage LLC for health and wellness services.