Capital One Bank

2.3
57 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
44151 Ashburn Shopping Plz, Ashburn, VA
20147, United States

Hours

Reviews

2.3
57 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
4
1 star
35
  • CC
    Cabdi Cano
    Sep 12, 2025
    5.0
    Please google opinion rewards survey
  • ML
    Michael Li
    Sep 6, 2025
    1.0
    the worst banking experience in this branch!i need to setup a business account with capital one. i tried online,but didn't get through. i made a call,they told me to come to a branch. when i came to this branch,an indian lady received me,but her answer was the worst answer i heard in my life. she suggested me to wait for a letter to come to me and the letter will explain why my application didnt go through. she said it will take 3 - 5 days for the letter to come. and she said that is the only way to solve the issue. so ridiculous!i left the place and went to other place .. the issue was solved easily in other Office. what made me so unhappy,even angry with that Indian lady was her attitude. she didn't care ,she even didnt try to help.. she is very rude ,very unprofessional!she told me to wait 3-5 days to get an explanation letter and that was the only way!worst experience and worst bank employee
  • SC
    Sunny Cheema
    Dec 3, 2019
    1.0
    Don't ask for a pen, as the teller thinks that they are stolen by the customer. Very Very poor presumption by the staff
  • RG
    Remo Guy
    Feb 27, 2019
    2.0
    Yes, another dissatisfied customer. I was treated like I was cashing a fake check. You people should trust and treat people a little better. This not the first time I have cashed a check, without all this hassle, and you verified I had before. You have fraud insurance if fraud happens so don't be rude. So annoyed right now. Reason why I don't bank with you.

Frequently Asked Questions About Capital One Bank

What are the operating hours of Capital One Bank in Ashburn?

Capital One Bank in Ashburn is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.

Is there a drive-through service available at Capital One Bank in Ashburn?

Yes, the bank offers a drive-through service available Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM.