Atlantic Union Bank

Reviews

• RW

  Ranjan Wadhwa

  Nov 17, 2025
  5.0
  ⭐ Google Review – Atlantic Union Bank, Ashburn, VA 20176 ⭐ I am Ranjan Wadhwa, a client of Atlantic Union Bank for over twenty years, with both personal and business accounts. I want to especially commend Ms. Tripta Sachdev for her exceptional professionalism and profound banking expertise. Ms. Sachdev possesses an impressive command of financial knowledge and an extraordinary ability to explain complex matters with clarity. At one point, we considered moving to another bank, but her persuasive insight, logical guidance, and reassuring proficiency convinced us to remain—and we are grateful we did. She has assisted my wife and me on numerous occasions with thoughtful, timely, and effective solutions. Her dedication and sincerity make her an irreplaceable asset to the bank. I extend my heartfelt appreciation to Atlantic Union Bank for having such knowledgeable, conscientious, and client-centric professionals. Associates like Ms. Khaterpal inspire trust and elevate the entire banking experience. — Ranjan Wadhwa
• RA

  Roshdi Alyehaibi

  Jan 27, 2025
  5.0
  ★★★★★ I had an outstanding experience opening my account at Atlantic Union Bank's Ashburn branch. Mashkura provided exceptional service that went above and beyond my expectations. She was incredibly kind, professional, and thorough in explaining everything about the account opening process. Her friendly demeanor and attention to detail made what could have been a routine banking experience truly memorable. I felt valued as a customer and am glad I chose Atlantic Union Bank. Mashkura is a true asset to the branch and exemplifies excellent customer service.
• MH

  Mehdi Hazer

  Feb 1, 2024
  1.0
  Always bad
• NK

  Nidhi K

  Jul 12, 2022
  1.0
  Horrible customer experience! 4 employees at Ashburn branch. Not sure why can’t they help a customer when there are hardly any customer foot traffic. Now I understand why the bank is always empty. Went in to request one time courtesy reimbursement for dormancy fee which was a surprise as no other banks have charged before. Spoke to 3 out of all 4 employees at the branch. Was told that it is required by law (?) and none of them, including bank manager( really?), have authority to waive it. When I said that no other bank has charged it before. Then the manager said - it is upto the bank. I was told that I’ll be charged another monthly fee, which they don’t have authority to waive as well. Please AVOID this bank unless you want to pay random bank fees.

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