Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
12 reviews
5 stars
3
4 stars
1
3 stars0
2 stars0
1 star
8
- HWhabesha wiSep 4, 20251.0Terrible customer service!
- BWBrittany WalkerJul 23, 20255.0I came to this bank after another local location told me that they were unable to cash my Official Check. Before going to either bank I’d done my research so I knew this was not true. I’d hate to think it was because I am African American that I was refused service. The check was a Truist check. I was upset but very hopeful that the Shirlington location would be more knowledgeable and helpful. I was relieved and pleased when I entered the location and Jessica handles my case with class and grace. While adhering to all policies, and seeking out clarity from other more seasoned coworkers, she delivered world class customer service and turned my view of Truist bank into a positive one. Grateful!
- T4The UPS Store 4832Aug 29, 20241.0The branch doesn't even have deposit ticket for customers. It is ridiculous.
- CHClare HendersonJun 10, 20221.0I spoke with a representative on behalf of my friend who was having issues with withdrawing a lump sum of money that was readily available in his account. The representative told me that it was another banks fault and the person that transferred money to him did not endorse the cashier's check. I don't know much, but I do know that the bank endorses a cashier's check, not an individual. Not only did my friend feel racially profiled he also spent multiple hours away from work trying withdraw money that was readily available for him to receive and this particular branch acted like that they could not help him at all. However, after many wasted hours with no avail at this particular branch we drove down the road to different branch who didn't know what the issue was and immediately withdrew the amount that my friend requested to be released. Honestly, the lack of accountability, professionalism and the blame shift is appalling for a bank. It hurt me so that I felt compelled to leave a post.
- EEErica EwingMay 24, 20225.0This is my neighborhood bank, and I drop by fairly often for different things. Recently, I dropped by with my dad to get a cashier's check to close on my first house. Connie was so nice!!! My dad (who doesn't like anybody) was very impressed by how upbeat and courteous she was, and so easy to work with. She had a big smile on her face the whole time. Thank you, Connie!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch operating hours at 2700 S Quincy St, Arlington, VA?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at the Truist Arlington branch?
No, the drive-through is closed all week at this location.
How can I open a new account with Truist at the Arlington branch?
You can open a new account online, by phone, or by visiting the branch during business hours. Certificates of Deposit must be opened in person at the branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments.
What financial products are offered at Truist Arlington?
This branch offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What services does Truist provide at the Arlington location?
They provide deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investment, treasury and trust services, night depository, wire transfers, foreign currency exchange, and leasing.
Are there any real estate services close to the Truist Arlington branch?
Yes, Sarah Jernigan- Realtor, Kay Houghton and Associates at Exp Realty, and Bonaventure property management are nearby, useful if you're looking to buy or manage property after banking with Truist.
What nearby places can I visit for fitness and wellness near Truist Arlington?
Nearby gyms such as RJ Kettlebell and Personal Training, Dynamik Fitness, and Kogaion Academy offer fitness and martial arts classes to complement your healthy lifestyle.
Which nearby dining options are available near the Truist branch in Arlington?
You can enjoy local dining at Astro Doughnuts & Fried Chicken, Capitol City Brewing Co, Ah Love Oil & Vinegar, Best Buns Bread Company, Chip City, and Mason's Famous Lobster Rolls.
How can I schedule an appointment at Truist Arlington branch?
You can schedule an appointment via their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.