Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
12 reviews
5 stars
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1
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1 star
8
- HWhabesha wiSep 4, 20251.0Terrible customer service!
- BWBrittany WalkerJul 23, 20255.0I came to this bank after another local location told me that they were unable to cash my Official Check. Before going to either bank I’d done my research so I knew this was not true. I’d hate to think it was because I am African American that I was refused service. The check was a Truist check. I was upset but very hopeful that the Shirlington location would be more knowledgeable and helpful. I was relieved and pleased when I entered the location and Jessica handles my case with class and grace. While adhering to all policies, and seeking out clarity from other more seasoned coworkers, she delivered world class customer service and turned my view of Truist bank into a positive one. Grateful!
- CLCandace LightnerJul 24, 20231.0Absolute worst bank ever. I closed an account more than a year ago and they keep showing it on their bank but I can't access it on the website. I have gone into the bank and shown them the website and they can see it isn't anywhere on the website yet they refused to fix the problem. They have no manager present and the assistant managers are not there all the time. Unfortunately, I set up a CD and again it doesn't show anywhere on the website but they show it is listed though I can't see it. Their customer service while nice is incompetent and the manager takes days to return my calls. This bank has gone rapidly downhill and I am moving my funds to another bank.
- JGJustin GodwinMay 30, 20235.0A great banking branch with friendly employees who are always ready to help with whatever you need. The place is usually empty with no wait for teller assistance.
- LTLisa Colon TudorMar 5, 20121.0Terrible customer service that required multiple visits because they kept forgetting to have us sign documents. Unorganized which is concerning since they are a bank! No concern for establishing a relationship with their customers, you are just one of many.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch operating hours at 2700 S Quincy St, Arlington, VA?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at the Truist Arlington branch?
No, the drive-through is closed all week at this location.
How can I open a new account with Truist at the Arlington branch?
You can open a new account online, by phone, or by visiting the branch during business hours. Certificates of Deposit must be opened in person at the branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person payments.
What financial products are offered at Truist Arlington?
This branch offers checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What services does Truist provide at the Arlington location?
They provide deposit transactions, retail and business loans, credit cards, mortgage loans, insurance services, investment, treasury and trust services, night depository, wire transfers, foreign currency exchange, and leasing.
Are there any real estate services close to the Truist Arlington branch?
Yes, Sarah Jernigan- Realtor, Kay Houghton and Associates at Exp Realty, and Bonaventure property management are nearby, useful if you're looking to buy or manage property after banking with Truist.
What nearby places can I visit for fitness and wellness near Truist Arlington?
Nearby gyms such as RJ Kettlebell and Personal Training, Dynamik Fitness, and Kogaion Academy offer fitness and martial arts classes to complement your healthy lifestyle.
Which nearby dining options are available near the Truist branch in Arlington?
You can enjoy local dining at Astro Doughnuts & Fried Chicken, Capitol City Brewing Co, Ah Love Oil & Vinegar, Best Buns Bread Company, Chip City, and Mason's Famous Lobster Rolls.
How can I schedule an appointment at Truist Arlington branch?
You can schedule an appointment via their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.