Truist

2.4
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2200 WILSON BLVD STE 100, ARLINGTON, VA
22201, United States

Hours

Reviews

2.4
17 reviews
5 stars
5
4 stars
1
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0
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0
1 star
11
  • FW
    F WJ
    Dec 4, 2025
    1.0
    Condescending bank teller!
  • CB
    Chris Buchheit
    Sep 23, 2025
    5.0
    Had an excellent experience here. Mary, who typically works at another branch, was so helpful and knew the next steps. Super friendly and knowledgeable.
  • QH
    Quinn Hoover
    Feb 18, 2025
    5.0
    Have had a great experience working with Syed in the CourtHouse branch on a business account. Highly efficient, professional, and knowledgeable.
  • PH
    Pamela Hairston
    Jun 17, 2022
    1.0
    If there was something below a 1*, I would have selected that. I make a credit card payment at this location every month and every month since they have been Truist, I have had issues. They obviously don't want to accept payments. I stopped mailing the payments as they keep stating they receive them late...another lie. They just want to attach on late fees. Every month they have a problem with ACCEPTNG a payment. Something NEW every month. This month they wanted to see my ID. That's ridiculous. I am making a payment. I could understand if I was with drawling funds. NO PEOPLE...I AM MAKING A PAYMENT. Stop blaming the integration of your 2 banking systems and use common sense.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.