Truist

2.8
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4707 LANGSTON BLVD, ARLINGTON, VA
22207, United States

Hours

Reviews

2.8
16 reviews
5 stars
5
4 stars
2
3 stars
0
2 stars
2
1 star
7
  • AT
    Amy Thernstrom
    Jun 5, 2025
    4.0
    Banks, in general, are not what they once were. You can't walk in and get the kind of service you used to get. But all in all, Truist has been easy to deal with, and I have never had cause to complain. My in-laws' bank is such a total nightmare, Truist is great by comparison.
  • CN
    Carl Newby
    Jul 31, 2023
    5.0
    Went this morning when they first opened. Was greeted by everyone as I entered and headed to the back for a CD transfer. Was processed quickly and out the door in just 5 or six minutes. I had checked their hours before heading over there and saw a bunch of ancient poor reviews from before the brank changed from BBT to Truist. so, I thought I would give an updated review.
  • DF
    Debra Fairweather
    Jan 18, 2023
    1.0
    This branch has only one good employee who does his best to make up for the lousy customer service provided by his colleagues.
  • MJ
    monte Jones
    Jun 2, 2020
    1.0
    SLOWEST SERVICE EVER TOOK 20 mins to exchange bills go else where if you don’t wanna waste time outta your life
  • SP
    Stu Pidasso
    Nov 15, 2018
    1.0
    Three drive through ports and these clowns leave the one open with no rain cover... HATE this bank

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.