Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
1.8
32 reviews
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24
- JHJahid HasanSep 12, 20251.0Customer service is terrible .notary guy sitting in the bank.I asked for notary service.he said he can’t do that right now .come back hour later no reason
- MHMichael HeistJun 27, 20251.0This is the worst bank I ever dealt with in my life yesterday I was in walnutport pulled money out of ATM and told me three bucks charge they charged me six. I had a brand new pickup truck but I got in an accident in another car they repoed my truck I was behind but then they sent me a check for five grand and it was eight to pay it off basically stole my truck nothing but crooks
- SBsebastian bonillaNov 28, 20221.0Worst banking institution I ever visited. They don't understand the meaning of customer service ( btw is on its name ppl CUSTOMER Service. I highly encourage customers to move to other institutions where they are valued and respected and to claim the respect they deserve regardless of gender or race. Their facilities were full of trash paper in the floor and their tables. They are disrespectful to their customers. Unprofessional and don't know the difference between laws and branch policies or why or how to do their job. They don't allow to deposit cash into other people accounts...but that's not the problem. They don't know why and said that is a federal law...really which law? I asked them to show me the policy or law...which of course they couldnt find. When I tried to find other ways to make the deposit like buying a money order or cashier check frim them, they don't allow anyone 🤔 but the account holder to that? Wasted 45m to ended up using zelle....which btw is a deposit...shocker. After 30m a lady in front of me tried to make a deposit and the teller keep denying her ways to deposit the money...when she finally got the money deposited wherever she needed to, she asked the teler why he couldn't do that from the get go? His answer was " next time come more prepared lady" in the most arrogant and diminishing way possible. The manager doesn't look for solutions but argues back without proper knowledge and then says 🙄 Sir you are yjust upset because you can't deposit money in an account and you are just nippicking at our branch....Hello Sir look at the rest of your reviews.....
- PPpablpfanqueOct 2, 20195.0I have always received prompt and friendly service. I don't understand the poor reviews.
- RURob UnderwoodAug 2, 20171.0Need two forms of ID to cash a SunTrust check unless you want to pay $7 check cashing feel. This is why this bank is terrible.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist bank branch's regular operating hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Truist offer drive-through banking services and what are the hours?
Yes, the drive-through is available Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of banking products does Truist provide at this location?
This Truist branch offers checking, commercial accounts, credit cards, loans, mortgages, online & mobile banking, personal savings, small business banking, and wealth management services.
How can I open a new account at Truist?
You can open a new account online, visit the branch during business hours to open an account in person, or call 844-4TRUIST (844-487-8487) Monday to Friday 8 AM–8 PM and Saturday 8 AM–5 PM.
How do I activate my Truist debit card?
Activate your Truist debit card online to start making digital and in-person payments linked to your checking account.
What services are available by appointment at Truist?
Services available by appointment include trust services, leasing services, and cash management services.
Which nearby ATMs can I use if I am banking at Truist on S Walter Reed Dr?
Near the Truist branch, you can use the BB&T ATM or another Truist ATM located nearby for convenient cash withdrawals and deposits.
What fitness and wellness places are near the Truist branch where I could go before or after banking?
Nearby fitness and wellness spots include TRUE Health and Wholeness (pilates studio), Mutamba Capoeira Virginia (martial arts and yoga), First Priority Fitness gym, and EvolveAll boot camp.
Are there any good places to eat or grab coffee near this Truist location?
Yes, nearby you can find Idido's Coffee and Social House, Ryu Izakaya (Japanese restaurant), Rincode Thai Cuisine, Pike Cornerstone pub and restaurant, and Lost Dog Cafe South Arlington offering pizza and café options.
What languages are supported at this Truist bank?
The Truist branch offers services in English and Spanish to accommodate diverse customers.