TD Bank

Reviews

• JV

  John Vogel

  Oct 2, 2025
  1.0
  Sending unsolicited junk mail.
• MP

  Maribel Perez

  Aug 28, 2025
  1.0
  Horrible location. I opened an account here a month ago and came to this location and there was only one teller in zero rush. She told me she’d be with me soon but took her time as if I wasn’t waiting. When she was done with the lady before me she then told me I had to wait again because someone else was also waiting. I never saw this other person in line behind me and she said that she was there first. I asked if there was another teller and she said there was another one who would come out in a couple mins which def was not true if I was there for 14 mins waiting already. I was Late to work because of this. Is there only one teller always at this location ? Super inconvenient and most likely will close my account here.
• MW

  Michelle Warren

  Jul 2, 2024
  5.0
  I love this Bank, Ms.Whitney Is always Friendly and helpful We very much appreciate Her With her kindness.
• IV

  Ipsa v

  Mar 14, 2018
  1.0
  Terrible customer service, just great bank to avoid!!! In any other TD bank everything work's fine and quick but with this bank you will always have some trouble.
• ST

  Steve Tyson

  Jul 6, 2017
  1.0
  Ironically, so called "America's most convenient bank" has been the most inconvenient. Some 80% of the time the ATM works for everything except cash deposits. Yet for my account I'm expected to maintain $100. I was told conflicting information as far as avoiding fees, but at the end of the day, the bank was the closest to home but I would not sign up under the terms I did had I known of their inconvenience. I wouldnt sign up with where I can't make cash deposits whenever I want. The manager was apparently never available and it took way too many days to finally get a call back. She was unable to refund 2 fees of $15 (due to false info and inconvenience as explained). When she finally called back I said I would close the account if I was being charged for inconvenices. She claimed I was at fault and no refunds were given. My experience with other locations were fine, I went out of my way to walk or ride 2 miles to the next branch location at times the Ballston ATM didn't work. It's just that I got false info and they for some reason can't maintain their ATM machines, and I literally have to pay for their inconvenience. If you're using the location and consider this one because of its convenient location to Ballston Metrostation and, maybe you should think twice and/or double check any info given to you about fees and maintenance pertaining to specific accounts. That is experience with "America's most convenient bank"...

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