Worst customer service ever. they wont even open a bank account for you any more like the good old days. Now you have to do it yourself online and wait three days to get approved. They say that this is what the marketing manager wants. Then can do it, they just refuse to do it. Im moving all my accounts to another bank.
YY
yeabsira yibeltal
Jun 25, 2025
5.0
Ibrahim was very friendly and helpful. He help me getting me my credit card and help me navigate, he was very patient with me.
Thank you again for making this process easygoing
JF
jhorka fernandez
May 11, 2024
1.0
Very bad service They are not professionals, I am trying to make a join account and no one can help me and they do not respect the schedules. they closed 11:30am the schedule time say until 12 pm
CJ
Carlos JC
Jan 9, 2024
5.0
One of the best, most helpful, pleasant, professional teller experiences I've had with any bank. I visited the Annandale branch on 1/4 to simply get assistance with my credit card. Alexis took the time to resolved my issues, answer all my questions, and even helped me navigate through he bank app, patiently, for follow up support. The reception officer, as well as branch manager were also very helpful, pleasant and professional.
What are the regular bank branch hours for Capital One Bank in Annandale, VA?
The bank branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What time does the drive-through at Capital One Bank operate?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services does Capital One Bank in Annandale offer?
Services include Branch Drive-Up, Coin Machine, Night Drop, ATM, and Walk-Up ATM.
Where is the Capital One Bank branch located in Annandale?
It is located at 7030 Little River Tpke, Annandale, VA 22003, United States.
What can customers do at Capital One Bank besides typical banking transactions?
Customers can get Ambassador help, open bank accounts, make cash and coin transactions, and more.
Does Capital One Bank have an online presence or social media page?
Yes, they have a Facebook page at https://www.facebook.com/141894355853005 and a website at http://www.capitalonebank.com.
Which nearby places can I visit for dining options after banking at Capital One Bank?
Nearby dining options include Jersey Mike's Subs, Wendy's, Hangry Joe's Hot Chicken & Wings, Wingstop, BlazinHalal, K Street, Taco Ssam, Garden Social, Munch & Co, Yomie's Rice and Yogurt, Thai Food, Food Corner Kabob House, Gom Shabu Shabu, Glam Karaoke, Popeyes® Louisiana Kitchen, Il Mee Buffet, and Iron Age - Annandale.
Are there any nearby healthcare facilities close to Capital One Bank?
Yes, Patient First Primary and Urgent Care as well as Orthopedic Physical Therapy of Northern Virginia are nearby medical centers.
Can customers find fuel or convenience stores near Capital One Bank?
Yes, Shell gas station and convenience store is located nearby for customer needs.
Where can I find entertainment or recreational activities close to Capital One Bank?
Nearby entertainment options include UNI indoor golf for golf instruction and driving range, and Seoul PC Bang for internet cafe and amusement activities.