Truist

1.8
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
700 MAIN ST, ALTAVISTA, VA
24517, United States

Hours

Reviews

1.8
11 reviews
5 stars
1
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • HL
    Happy Go Lucky
    Jan 2, 2025
    1.0
    These people care nothing about their customers. Employees have bad attitude. I don’t recommend them. I don’t think you would be happy. I’m going to stay with them because I moved my Social Security direct deposit to Truist. I just hope they listen to their customers and things get better.
  • SG
    Shannon D Gibson
    Dec 17, 2024
    1.0
    The teller that was working drive thru put my check i was depositing of over $1000 into the wrong account. I'm glad I checked my account just minutes after depositing the check to realize what had happened, however they still could not transfer the money into the correct account because is was over a 15 minute grace period. They said it would be corrected in the am. That is a expensive mistake.
  • VH
    V. Charles Hudson
    Dec 18, 2023
    1.0
    The employees are not locals and do not know the bank's customers, always asking for identification, causing the drive through and counter transactions to take way too long, resulting in long lines and delays. And, the teller explained that I was welcome to take my business elsewhere. I DO NOT recommend this business. The only reason that I gave a one star is because the system would not allow me to give anything less.
  • PS
    Prince sam
    Jun 5, 2023
    1.0
    I went to make a new account. They asked me to wait. I waited 30 minutes and no employee answered me. Their treatment is very bad

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.