Truist

2.1
12 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
700 MAIN ST, ALTAVISTA, VA
24517, United States

Hours

Reviews

2.1
12 reviews
5 stars
2
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • EW
    Ed Wright
    5 days ago
    5.0
    Candace was extremely helpful and very friendly. I got a small town feel from this place. I'm a new customer and I got a very warm welcome. Highly recommend
  • VH
    V. Charles Hudson
    Dec 18, 2023
    1.0
    The employees are not locals and do not know the bank's customers, always asking for identification, causing the drive through and counter transactions to take way too long, resulting in long lines and delays. And, the teller explained that I was welcome to take my business elsewhere. I DO NOT recommend this business. The only reason that I gave a one star is because the system would not allow me to give anything less.
  • RD
    Rick Dale
    Dec 11, 2023
    1.0
    Sadly have had to go in twice, always a long wait.
  • AP
    AR Perry
    Aug 9, 2022
    3.0
    Too much time to make an external transfer.
  • RJ
    Richard Armstrong, Jr.
    Sep 13, 2018
    1.0
    I use BB & T for my business accounts. Deposit checks in Lynchburg, Madison Heights and Chatham all the time, no problems. These guys refuse to deposit checks due to a minor name discrpancy, and misplace one. Good thing I was paying attention. Drove to Chatham and deposited same checks. Thanks for wasting an hour of my life. Time to start looking for a new bank who cares more about their customer.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.