At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
I lost $3,650.00 due to a fraudulent cashier’s check scam, and my bank of six years took zero responsibility.
An individual posing as a potential customer sent me a fake cashier’s check, and I deposited it without any warning or red flags from the bank. I refunded the full amount via Venmo — and only days later, the check bounced. I contacted the bank immediately and opened Case No: ending in 2169, but they refused to help, take ownership, or even apologize.
What’s worse? The bank gave no fraud alert, no hold on the check, and no advice on how to protect myself. They left me completely exposed.
This isn’t just bad service — it’s dangerous for other customers. If this happened to me, it can happen to anyone. Be careful and ask questions before depositing cashier’s checks. You may not be as protected as you think.
I’m sharing this so others don’t go through what I did. Truist has lost my Trust!
SS
Silvia Solis
Jul 27, 2015
1.0
One of the worst experiences with suntrust bank.
Kept charging me with hidden fees and overdraft fees even though I went more than one time to fix the problem. I ended up paying so much fees for nothing.
Rather choose Capital One.
What is the address of the Truist ATM at Riverside Park Branch #1?
The Truist ATM at Riverside Park Branch #1 is located at 5922 Richmond Hwy, Alexandria, VA 22303, USA.
What are the operating hours of the Truist ATM at this location?
The Truist ATM is open 24 hours a day, 7 days a week, providing round-the-clock access.
Does the Truist ATM offer in-person bank services or just ATM transactions?
This location primarily offers ATM services including withdrawals, deposits, and cash management; for full in-person banking services, please visit the nearby Truist bank branch.
Is the ATM at Riverside Park Branch #1 accessible for handicapped customers?
Yes, the Truist ATM at this location is handicapped accessible.
Can I make deposits at the Truist ATM at 5922 Richmond Hwy?
Yes, this ATM accepts deposits including envelope-free deposits allowing convenient cash and check deposits.
What types of banking services does Truist provide at this location?
Truist offers a variety of services, including ATM withdrawals and deposits, Zelle payments and transfers, online banking, loans, credit cards, investment planning, and more.
Are there any nearby hotels where visitors can stay close to the Truist ATM?
Yes, nearby accommodations include Travelers Motel/ Budget Host Alexandria and Red Roof PLUS+ Washington, DC - Alexandria, which offer convenient lodging options for visitors.
What automotive services are available near the Truist ATM at Riverside Park Branch #1?
Nearby automotive services include Ourisman Chevrolet Buick & GMC of Alexandria for used cars and Chevrolet Parts for automotive repair and parts.
Are there nearby dining options close to the Truist ATM location?
Yes, dining options nearby include Juliano's Pizzeria for Italian cuisine, Great American Steak & Buffet Co. for American fare, and JAWA sandwich shop for casual sandwiches.
Can customers access fitness and wellness services near the Truist ATM?
Yes, nearby wellness options include Planet Fitness for gym workouts, HEALTHY NAILS SPA II for spa treatments, and ProFlex Physical Therapy for rehabilitation services.