Truist

3.5
12 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7915 HENESKA LOOP, ALEXANDRIA, VA
22315, United States

Hours

Reviews

3.5
12 reviews
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  • AP
    AA Truck Body & Paint
    Aug 20, 2024
    5.0
    World class service and care! Great staff!
  • ES
    Edward J Simental
    Dec 24, 2023
    5.0
    Good customer service and quick
  • NN
    Natalie Neal
    Dec 15, 2023
    2.0
    This place has wasted a lot of my time. Came one day to transfer account membership from one person to another, but the rep was new and had to call corporate to make this change, then said we had to come back with an appointment and a letter of authorization on letterhead. I spent a week and several people trying to get this letterhead, only to find out at our second appointment that this letter wasn't needed at all. Even though we had an appointment time and showed up on time, we had to wait almost 45 minutes for the bank rep to assist, only to have it done in less than 10 minutes by a bank teller. Why did we need an appointment for something that we could have just had done at the teller's desk? I don't plan on using this as a future bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.