Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
15 reviews
5 stars
5
4 stars
2
3 stars0
2 stars0
1 star
8
- TGTori GaylordJan 3, 20251.0BYPASS AT ALL COSTS- In Sept 2024, Senior Banker Kimberly Vines and her supervisor Clarrisa Brown are incompetent, abusive unprofessional employees I have ever encountered. Went there to do a simple wire transfer of $2500. I was buying a used car and these ladies transferred $25,000 of my monies! They lacked accountability, gaslit me and extremely abusive in trying to retrieve the money they lost me. Outrageous behavior. Horrible women.
- PKPhil KietiFeb 17, 20244.0Great bank. They bought my previous bank BB&T and the transition has been smooth. Lots of local branches available, good customer service
- SSsoozietulipApr 5, 20164.0i've had very good experiences at this branch office, so i don't know how to distinguish my visits from those who felt so cheated. the branch manager, william, has gone way out of his way to assist me. his interactions with other customers, all of whom seemed to recognize & greet him warmly, were impressively professional. the only reason i withheld the fifth star is because some of the tellers are way too friendly & chatty & that's not my way. i'm sure most others appreciate it.
- BKBen KunaDec 13, 20141.0Absolute thieves.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
What are the drive-through hours at the Truist branch?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I open a new checking or savings account with Truist?
You can open a new account online, by visiting the branch during business hours, or by phone at 844-4TRUIST (844-487-8487). CDs can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What services does the Truist branch offer?
Truist offers deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What products can I find at the Truist branch in Alexandria, VA?
Products offered include Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management.
Which nearby places can I visit after banking at Truist on Mount Vernon Avenue?
You can visit Nectar Coffee and Wine Bistro, Stracci Pizza, or South Block smoothie and health cafe for dining options. For relaxation, Waxing The City Alexandria and Salon Bisoux beauty salons are nearby. Del Ray Artisans art gallery is also close by for arts and crafts enthusiasts.
Are there any nearby fitness or wellness places close to Truist branch?
Yes, nearby fitness and wellness options include Testudo BJJ Judo gym for martial arts, Tara casagrande yoga & mindfulness studio, and Ease Yoga & Cafe.
Is there a nearby flea market to visit when going to Truist in Alexandria?
Yes, the MV Big Flea market is nearby, offering a community-focused shopping experience for unique finds and services.
How can I make an appointment at the Truist branch?
You can schedule an appointment online using the reservation URL provided by Truist to ensure personalized service.