Truist

2.0
27 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5203 FRANCONIA RD, ALEXANDRIA, VA
22310, United States

Hours

Reviews

2.0
27 reviews
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18
  • TS
    Tsedenya Sirak
    Sep 30, 2025
    5.0
    We went to this brunch, to report a fraud on my Moms account. The Banker Hamza Aqeel was very helpful and professional had a great experience thank you!!!
  • LG
    Lalit Gupta
    Jun 7, 2025
    5.0
    The bank manager, Hamza Aqeel is amazingly helpful and patient. If you need more than basic banking, he's the person to speak with.
  • EW
    Erin Williams
    Jun 3, 2022
    1.0
    There is always one person working at the counter and one person working the drive thru. The line inside the bank is always backed up to the door. You’d think for the number of customers they get daily that there would be more employees working. I’ve never been to a bank where I’ve had to wait 15 minutes or more just to make a deposit.
  • SF
    SC Fiasco
    Aug 6, 2015
    1.0
    Would not exchange bills for coins for non-members (what a bunch of baloney, my bills are just as good as anybody elses, member or no member.)

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.