Truist

3.0
14 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5922 RICHMOND HWY, ALEXANDRIA, VA
22303, United States

Hours

Reviews

3.0
14 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • TT
    tape town
    Dec 13, 2024
    1.0
    I don't know who the Spanish girl is that works there, but she is always discontent, rude and lacks customer service skills severely.
  • AW
    Angela W
    Sep 7, 2023
    5.0
    I drive out of my way to bank at this location. They're very professional, friendly and competent. Thank you!
  • GB
    G B
    Dec 3, 2018
    1.0
    Worse bank and branch EVER. I have been trying to rollover my bank IRA to my new account & so far, it has taken an eternity to do (still not done). They are unhelpful and slow like a snail. Bank manager has never returned my calls despite leaving NUMEROUS vm messages. Do not bank here - you will be neglected. I seriously do not understand why anybody would bank here.
  • AT
    ACT: Active Creative Thinkers
    Apr 1, 2016
    5.0
    Always helpful and kind. Has a drive through...bonus when running errands with kids.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.