Truist

2.6
22 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5820 KINGSTOWNE CTR, ALEXANDRIA, VA
22315, United States

Hours

Reviews

2.6
22 reviews
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12
  • BA
    Bass Astler
    Mar 24, 2025
    1.0
    their ads are annoying. why not put money into actually making your employees helpful
  • AU
    Ashburn User
    Nov 22, 2023
    5.0
    Melissa at the Kingstowne branch is fantastic. We were doing a long distance closing on a Truist mortgage recently at that branch, and the settlement company essentially failed us. It was a grueling closing and very burdensome for her, but Melissa was instrumental in helping us close when we otherwise would not have been able to. We are extremely grateful for Melissa‘s assistance and cannot praise her and Truist enough.
  • HK
    Hilda Kroll
    May 11, 2022
    4.0
    I had a check to cash, a roll of quarters to buy, and I wanted to report a scam text I received yesterday. The tellers were really nice and helpful and Melissa Benitez gave me some good tips about scams. A convenient location to get banking and shopping done in one trip.
  • FQ
    Francisco Javier Quinteros
    Nov 12, 2018
    1.0
    is very bad service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.