Zions Bank Spanish Fork

2.3
29 reviews

About

BankATMFinancial PlannerFinance Company
Zions Bank isn't just a bank. We're part of your community, your next door neighbor, with 150 years of history behind every transaction and community investment. We offer access to ATMs throughout Utah, Idaho, and eight other states. We provide financial resources, wealth management solutions, mortgage services, and more. We deliver solutions from real people — people who haven't forgotten who keeps us in business.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Zions Bank Spanish Fork
190 North Main, Spanish Fork, UT
84660, United States

Hours

Reviews

2.3
29 reviews
5 stars
7
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1 star
17
  • KS
    Kamberlynn Starley
    Aug 15, 2025
    5.0
    I just recently opened an account with Zions Bank and this is my 1st bank account and they've been very friendly with me and very helpful which I appreciate because I'm new to all this. They great me everytime I come in and are very welcoming
  • JS
    Jered Skousen
    Jul 28, 2018
    1.0
    I've been with Zions for about 10 years. It started great--I got wonderful response and was pleased with the products and service. But recently the service has dropped dramatically. Try calling the general help number and you will get someone who is trying first to get you off the phone (try this or go into the branch and solve it) not help solve your problem. I've sadly had that happen multiple times. It's not the proud local bank it used to be. I'm really disappointed.
  • BW
    Brent Wignall
    Sep 29, 2017
    2.0
    Corporate only care about the bottom line
  • IB
    Isabella Brimhall
    Jul 18, 2017
    1.0
    I've been a member of Zions Bank since I was 14. Every time I've gone in and needed something done at this location, I've hoped that I wouldn't get caught up with their nasty customer service employee who is ridiculously rude to anyone who needs her help. I mean, you'd go in to deposit money, cash a check, or withdrawal and she'd harass you because you needed her to do her job. To this day, I don't understand why on earth she still works there. There's no way I'm the only one complaining about her. I had been in a car wreck a couple weeks before this last time I went in. The reason I was going in was to cash my settlement check with my insurance company. They wouldn't let me cash it without my husband being there because it had both of our names on it. Which is fine. She then went off about how I couldn't just cash it because the check wasn't through our bank and it would take a day or two to process. I understand that there are policies with a sum of money that large being cashed or deposited. Truly I wouldn't be near as bugged if she didn't treat me like I was stupid for not knowing that. It has my name on it just as big as his, plus, he doesn't even have an account with this bank nor is he on my account. But of course, because she's the nasty lady who treats you like garbage at the Spanish Fork Zions, I should have seen it coming. She literally laughed when I showed that I was somewhat upset with her not even being willing to help me. I've decided that I'm going to close my account over this, along with many other unpleasant occasions with her. When I do close it, I hope they ask the common question, "what's your reason for closing your account?" I'll just point right over to her work station and explain that she's treated me like garbage since I started banking here at 14. I think what sets me off most about this whole thing is that afterwards, I went and got my husband, went to his bank, and cashed the check with no questions and no harassment whatsoever. I understand that customer service job can be hard and you can burn out easy from them. I worked one with Capital One Credit Cards for a long time. If I had ever treated someone the way she treated me, and many other I'm sure, I would have been let go so fast. I hope someone find this review helpful and consider going to a different bank or at least a different location.

Frequently Asked Questions About Zions Bank Spanish Fork

What are the regular banking hours for Zions Bank Spanish Fork?

Zions Bank Spanish Fork is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Does Zions Bank Spanish Fork offer drive-through banking services?

Yes, the Zions Bank Spanish Fork branch has a drive-through open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.