Our wealth management advisors in TIAA’s Salt Lake City, UT office are available to help clients achieve their financial goals by planning for lifelong income, saving for retirement, and making smart investment decisions. Financial advisors are available by appointment to help provide lifelong financial well-being for our clients. Call today to schedule an appointment (855) 200-0408.
Very disappointed with the customer service and lack of transparency with tiaa. Beyond unprofessional.
BB
Brenda Blocker
Jun 27, 2023
1.0
Their customer service is the worst.
ME
Mary Egan
Jul 26, 2022
1.0
I would steer clear of this company. Extremely unprofessional. I left voicemail and emails and 7 days later, still no contact. Very poor customer service.
JH
Joy Hartmann
Apr 2, 2013
2.0
I am a retired professor at the University of Utah, and a very long time participant in TIAA-CREF. The service from the local branch has been terrible. [My wife has a private financial adviser, and I experience what good service is!] I will give you two examples: Some number of years ago my service provider left the company, and I wasn't informed for god knows how long. Almost three weeks ago I left a message for my adviser and asked for a return call in order to make a sizable withdrawal. That call never came, and when I recontacted the office, I was told that my adviser had left TIAA-CREF some months ago, and the adviser to whom I was reassigned hadn't yet had an opportunity to contact me.
TIAA Financial Services is located at 505 Wakara Way, Suite 220, Salt Lake City, UT 84108, USA.
What are the business hours for TIAA Financial Services?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment with a financial advisor at TIAA Financial Services?
Financial planning is by appointment only. You can schedule an appointment by calling (855) 200-0408 or visiting their contact page at https://www.tiaa.org/public/support/contact.
What is the main phone number to contact TIAA Financial Services?
You can reach TIAA Financial Services at (855) 200-0408.
Are there nearby places where I can grab a meal before or after my appointment with TIAA Financial Services?
Yes, nearby dining options include Allie's American Grille, Knickerbockers Deli, Starbucks, and Wakara Bar, which provide a variety of meal and beverage choices.
Can I visit other financial institutions near TIAA Financial Services?
Yes, University Federal Credit Union and Canyon View Credit Union are nearby if you need additional financial services.
What nearby educational institutions are close to TIAA Financial Services?
Nearby educational places include the University of Utah's Academic Noncredit program, The Osher Lifelong Learning Institute, and The English Language Institute at the University of Utah.
Does TIAA Financial Services have an online presence where I can learn more?
Yes, you can visit their website at https://locations.tiaa.org/ut/salt-lake-city/505-wakara-way or their Facebook page at https://www.facebook.com/214143015584721.
What is TIAA Financial Services' featured message about?
Their featured message is 'Learn How You Can Help Maximize Retirement Savings' with more information available at https://www.tiaa.org/public/index.html?tc_mcid=so_yext021615.