Wells Fargo Bank

3.0
70 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
456 E 1150 S, Orem, UT
84097, United States

Hours

Reviews

3.0
70 reviews
5 stars
29
4 stars
4
3 stars
3
2 stars
5
1 star
29
  • NM
    Nana Mo
    Oct 4, 2025
    1.0
    my experience with this branch and its management has been incredibly frustrating. The branch manager demonstrates a complete lack of professionalism and customer care. Communication is poor, issues are ignored, and responses are dismissive at best. I expected a certain level of service from a reputable bank like Wells Fargo, but instead encountered inefficiency, unhelpfulness, and unprofessional behavior. This has caused unnecessary stress and wasted time. I do not feel valued as a customer and would caution anyone considering this branch. I hope Wells Fargo addresses these serious management shortcomings, because this level of service is unacceptable.
  • WB
    Winnie B
    Sep 25, 2025
    1.0
    Management is incompetent and careless, and customers pay the price for their poor leadership.
  • MM
    Matt
    Sep 23, 2025
    1.0
    Cindy is by far the worst branch manager I’ve ever dealt with. She was rude, arrogant, and completely unhelpful. Instead of trying to resolve my issue, she talked down to me and acted like she couldn’t be bothered. It’s outrageous that Wells Fargo allows someone with such a terrible attitude to run a branch. She clearly doesn’t care about customers, and it shows. If you want to waste your time and leave frustrated, go see Cindy. Otherwise, avoid this branch at all costs.
  • MS
    Macrina Schoenfeld
    Sep 3, 2025
    5.0
    I use the drive through, easy and fast!
  • JJ
    John
    Aug 11, 2025
    2.0
    I needed to reschedule an appointment. The links in the app and the email weren't working. So I rescheduled on the customer service line. But I kept getting reminders for the original appointment. So I called the branch to make sure they knew I had rescheduled. First of all getting through to a person was a real challenge. Then when I did get hold of some one, I explained that I had rescheduled. But was still getting reminders for the original time and I wanted to make sure they were aware of the rescheduling. Without bothering to take my name or the time of the appointment. The told they would take care of it and thanked me for calling. Message received, if I'm ever in the same situation again. I will not be attempting to give you all a heads up.

Frequently Asked Questions About Wells Fargo Bank

What are the main banking services offered by Wells Fargo Bank at 456 E 1150 S, Orem?

Wells Fargo Bank offers personal and business checking accounts, credit cards, savings tools, and a full suite of banking solutions.

What are the operating hours of Wells Fargo Bank in Orem?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays like November 11 and 27, 2025.