KeyBank

3.7
15 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Location

KeyBank
717 W Main St, American Fork, UT
84003, United States

Hours

Reviews

3.7
15 reviews
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  • RW
    Ryan White
    Oct 30, 2025
    5.0
    Melanie Ortiz is the best! She was so so so incredibly helpful
  • KD
    Ky Danai
    Oct 13, 2025
    1.0
    I started a checking account here last year the representative said I would be getting a new account promotion. That never came went in several times till they finally told me I wasn't eligible for the promotion. They were rude about the situation especially the rep who helped me she flat out called me a liar. Also had a life insurance check sent here for my young daughter every time I went in to followup on it I was told they would call me back which they never did. Ultimately I took my business elsewhere they lack customer service and kindness.
  • CB
    Cambree Black
    Aug 9, 2025
    1.0
    First time here and definitely my last. Came in to open a checking account, left feeling like I’d been scolded for existing. Manager Melanie Ortiz’s rude attitude was enough to make me walk right out. Wouldn’t recommend this place to anyone.
  • BG
    Becky Goodro
    Jan 30, 2024
    1.0
    Worst bank we've ever had to work with! They can't seem to get their stuff together enough to even give me access to our account.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in American Fork, UT?

KeyBank in American Fork is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.