Unlike banks, we answer to YOU, not stockholders. As a local, democratically controlled not-for-profit, each member of Ascentra credit union owns a share. Join Ascentra and become a member-owner, treated as such. We prioritize people over profits, returning them to you through lower loan rates, higher deposit returns, and lower fees. Our 40,000 members benefit from our cooperative model, experiencing financial services from an organization that genuinely cares about your financial well-being and our communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.