First Financial Bank

2.2
25 reviews

About

BankBusiness Banking ServiceSavings and Loan AssociationATM
For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

First Financial Bank
4100 E Interstate 20 Service Rd S, Willow Park, TX
76087, United States

Hours

Reviews

2.2
25 reviews
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1 star
16
  • KH
    Keith Harper
    Oct 30, 2025
    1.0
    This place is an absolute joke. A large part of my transactions get flagged as fraud, even after I reply that they are legitimate. Save some time folks. Let another bank handle your business.
  • DH
    Daniel Was Here
    Sep 26, 2025
    1.0
    Tried to call the branch. Got a computer that didn't understand what I wanted. Waited for 30 minutes to talk with someone and kept hearing "your estimated wait time is less than 1 minute."
  • SC
    Stephen Craig
    May 12, 2025
    3.0
    After 4 calls to support regarding Browser/Website issues, the 4th rep got testy, so I went to my branch and explained I demanded apology. I was assured his upper supervisor would call. As of 4:20pm 3 days later, 1 full working day.. no call. I explained if this issue was not resolved, I would close all accounts. Here I wait….
  • BA
    Bobby Anne
    Aug 2, 2023
    1.0
    Worst bank I have ever been with I have had hundreds and hundreds of dollars stolen from my account I call to report it and they tell me that I have to close my account EVEN WITH ALL OF MY BILLS SET UP THROUGH this account they are never nice always rude HORRIBLE ATTITUDES DONT BANK HERE YOUR MONEY WILL BE RANDOMLY “taken” and they will blame you RUN! Don’t bank here! And they have someone new working every week an employee that quit there told me they don’t give the people the hours that they promised and don’t pay them accordingly HORRIBLE BANK worst experience ever!

Frequently Asked Questions About First Financial Bank

What are the regular branch hours for First Financial Bank in Willow Park?

The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday until 6:00 PM, and is closed on Saturdays and Sundays.

Does First Financial Bank offer drive-through services, and what are its hours?

Yes, the drive-through is open Monday to Friday from 7:30 AM to 6:00 PM and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.