Union Square Credit Union

4.2
149 reviews

About

Credit Union
Experience personalized, local service and national-level products in a member-owned organization that puts YOU first. Union Square Credit Union is the largest credit union in North Texas and Southern Oklahoma, proudly serving our communities since 1957. As a Federally Insured institution, we offer safety and security, complemented by the region's most competitive rates. Discover why we say, 'The Best Place to Bank Isn’t a Bank.' Visit us online or any of our locations today!

Location

Union Square Credit Union
1401 Holliday, Wichita Falls, TX
76301, United States

Hours

Reviews

4.2
149 reviews
5 stars
111
4 stars
6
3 stars
4
2 stars
0
1 star
28
  • LB
    Leilani Barnett
    5 days ago
    5.0
    Thank you, Liane Frazier, for your patience, clear explanations, and help setting up our account today! Great service!
  • WM
    Walter “Gator8627” Mayer
    Nov 17, 2025
    5.0
    I had concerns about the re ent Government Shutdown and USCU came through for me. Today I got my back pay and needed help paying back the loan. Outstanding and knowledgeable about the app I also has issues with using biometrics. The lady I spoke to was knowledgeable and helpful!!! Thank you!!!
  • CC
    Carmen Collett
    Nov 17, 2025
    1.0
    I have an RV loan with Union Square Credit Union. I switched my RV insurance to Union Square Credit Union insurance. The credit union added the charge of no insurance to my RV loan for $1000! I called and said excuse me but I purchased insurance from your company. Their reply was that it was seperate company and I had to submit my insurance card to another 3rd Party to get the fee removed and it would take 10 business days! No one is trying to help me and they don't care.
  • CH
    Cassie Hay
    Oct 28, 2025
    1.0
    Only two tellers at downtown location and a long line of customers waiting. When you call the bank, AI answer and it takes a act of congress to get a person on the line to talk to.
  • AA
    Allisan Alva
    Oct 27, 2025
    5.0
    First Time using a credit union needed to get a real account For my schooling dealing with FASFA. Ms. Macey made my experience so easy Being that I am new to credit union and bangs, coming from just using online apps like Cash App and Chime, and in general the whole credit union staff had some of the best customer service I’ve ever seen an experienced, Very warm and welcoming, awesome benifits. I could go on and on about the benefits. Definitely happy I went with this credit union. 5 star for sure!!! THANKS AND GOD BLESS 💛

Frequently Asked Questions About Union Square Credit Union

What are the regular business hours of Union Square Credit Union?

Union Square Credit Union is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on weekends.

Does Union Square Credit Union offer drive-through services and what are its hours?

Yes, the drive-through service is available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.