Union Square Credit Union

4.2
158 reviews

About

Credit Union
Experience personalized, local service and national-level products in a member-owned organization that puts YOU first. Union Square Credit Union is the largest credit union in North Texas and Southern Oklahoma, proudly serving our communities since 1957. As a Federally Insured institution, we offer safety and security, complemented by the region's most competitive rates. Discover why we say, 'The Best Place to Bank Isn’t a Bank.' Visit us online or any of our locations today!

Location

Union Square Credit Union
1401 Holliday, Wichita Falls, TX
76301, United States

Hours

Reviews

4.2
158 reviews
5 stars
118
4 stars
7
3 stars
4
2 stars
0
1 star
29
  • TD
    Terry Duncan
    Dec 18, 2025
    5.0
    I am pleased to have joined Union Square Credit Union. I find they are polite and very helpful in all matters. They stay on top of their business and always there if needed. Their account protection is better than most I have dealt with. I was referred to USCU by by sister and brother in law, who has been with USCU for decades. He has always gave them high praise and I see why now that I am a member also. A great place to do business with wether it's checking, savings, loan, investments, or mortgage.
  • MM
    Mark Montgomery
    Dec 13, 2025
    1.0
    I have banked with Union Square for 6-7 years and I will be closing my accounts and moving my business elsewhere. First of all I stood in line at the Kell location over 15 minutes Friday waiting to make a deposit. Now I’m in DFW and my account has been locked for a fraud alert that wasn’t fraud so I have no access to my money. I received a message to call a number only to be told to call back Monday morning. Absolutely the poorest ran financial institution I’ve ever dealt with.
  • JV
    John Vodicka
    Dec 6, 2025
    4.0
    The ladies who work as tellers at this branch are super nice. Always greating me with a smile and how's your day going. Never have had to wait longer than a few minutes to get to me. Clean, warm and inviting lobby with plenty of room to sit and relax while waiting for a member of the loan department to call me to there office. Always have good suggestions on how to get the most out of money. They wont sell you anything you ask for, if there is a better plan or specific options on what your goal is.
  • CH
    Courtney Hines
    Dec 4, 2025
    5.0
    Ashley in the call center was extremely helpful! Kind, polite, and helped me with my issue quickly. Extremely appreciated!
  • TC
    Timothy Connell
    Nov 25, 2025
    1.0
    They almost let someone take out a $10k loan in my name and I can’t seem to get a hold of anyone at Union Square about it! Clearly didn’t take a driver’s license copy or anything relevant to verify my personals. So I’ve assumed this place is a total fraud and submitted a police report as well as separate complaints to the Texas Credit Union Department and FTC. Stay away from these guys!! Even their ATMs are garbage, half of them around here don’t even work

Frequently Asked Questions About Union Square Credit Union

What are the regular business hours of Union Square Credit Union?

Union Square Credit Union is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on weekends.

Does Union Square Credit Union offer drive-through services and what are its hours?

Yes, the drive-through service is available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.