TDECU Texas City

2.7
68 reviews
TDECU Texas City Exterior
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Business Details

6151 Gulf Freeway, Texas City, TX
77591, United States
(800) 839-1154
https://www.tdecu.org/
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About

Credit UnionCar Finance and Loan CompanyLoan AgencyCredit CardsSavings and Loan AssociationMortgage ConsultantsHome Loan ProviderFinancial PlanningInvestment ServiceFinance Company
Your TDECU Texas City Member Center located at 6151 Gulf Freeway (IH-45) in Texas City, Texas offers lobby and drive-thru banking with deposit-taking ATMs, coin-counting, wire transfers, and more. Our local team is here to provide the guidance and support you need to make the most of your money. TDECU is a not-for-profit financial cooperative with over $4.9 billion in assets and serving over 399,000 Members. With over 30 Member Centers across Texas and access to more than 55,000 surcharge-free ATMs, we make it easy to manage your money wherever you are. Learn more at tdecu.org or call (800) 839-1154. Equal Housing Lender. Insured by NCUA.

Details

  • Drive-throughAvailable

Location

TDECU Texas City
6151 Gulf Freeway, Texas City, TX
77591, United States

Hours

Reviews

2.7
68 reviews
5 stars
23
4 stars
4
3 stars
3
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1 star
34
  • MM
    Mary M
    Oct 31, 2025
    1.0
    How are you going to have one bank teller for a parking lot full of cars on a weekday? One person assisting the line in the lobby & the DRIVE THRU. TDECU is horrible. You can’t get anything done over the phone, because the wait time to speak with a human is always over 30 minutes no matter the day or time. Customer service is rude. The mobile app agents are never available. God forbid you have an actual bank issue where you need to speak with customer service. Take you money elsewhere !!!
  • CC
    Chuck
    Oct 24, 2025
    5.0
    Very professional and very friendly. Was met when I walked in and my transaction was handled professionally and promptly.
  • EM
    Enrique Medina
    Oct 6, 2025
    1.0
    Bank staff are friendly but TDECU sucks! They gave me a shot rate on a vehicle lone and they are constantly freezing my car for no reason. This has happened so many times I can't believe it. Nearly missed a doctor's appointment just because I couldn't get my card to work and they had an hour long wait to reach anyone that could help me!!! Don't waste your time or your money.
  • MG
    Mary Gerwig
    Sep 26, 2025
    5.0
    Best bank ever.
  • CH
    Chris Hammond
    Aug 25, 2025
    1.0
    Worst credit union ever. Got a new car loan. Cannot make a payment because I don't have the loan number because it wasn't given to me. Can't get it on the phone because A.I. keeps asking for a loan number. Hold times to speak to someone are between 40-70 minutes EVERY time I call for the past week. Then I leave my number for a call back and have never been called back. Chatting online is with A.I and is useless. I will pull the loan and refinance with AMOCO, a place where you can get a human on the phone. TDECU is a joke!
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Frequently Asked Questions About TDECU Texas City

What services are available at the TDECU Texas City Member Center?

The center offers lobby and drive-thru banking services including deposit-taking ATMs, coin-counting, wire transfers, night drop for deposits, and debit card replacement.

What are the TDECU Texas City Member Center's hours of operation?

Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays including November 11, November 27, December 25, and January 1.