Truist

2.5
39 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4880 SWEETWATER BLVD, SUGAR LAND, TX
77479, United States

Hours

Reviews

2.5
39 reviews
5 stars
15
4 stars
0
3 stars
0
2 stars
0
1 star
24
  • EA
    Ejaz Anam
    Nov 23, 2025
    1.0
    The worst teller machine that I had to deal with. I have told the branch manager at least 10 times. I had customer complained to zeke in front of me since 10 months it still not fixed. I had to use a pen to get my notes out. Please see the proof.
  • ME
    Marvin England
    Nov 12, 2025
    5.0
    Excellent service, answered all my questions! Very friendly and accommodating! Their knowledge level and experience made the process of establishing an irrevocable trust without any problems!
  • PR
    Payton Reese
    May 17, 2024
    5.0
    Great customer service I am from out of state needing a new card. Got me taking care of in a timely manner!! Nehal was super sweet!
  • JS
    Jonathan Salas
    Aug 18, 2022
    1.0
    Horrible bank wanted to open an account and they said they couldn’t do anything unless I had an appointment. Also walked in and waited about 5-8 minutes before someone actually talked to me. Never coming back to this branch
  • LZ
    L Z
    Jun 22, 2017
    1.0
    Poor and untimely service at this branch. Banker prioritizes assisting new clients over addressing issues with existing clients.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.