First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
I visited the bank in Sugarland on Thursday and was greeted with a hello from a lady from behind what looked like a teller space. Not a soul in the bank. I old her I needed to open an account and I would be funded by someone else. She asked me ifi knew the person because of scams. I said I knew the person but continued to explain they did not do personnel banking, jus business. I left.
Then I looked on website and t mentions ATMs which she told me they don't have. Perhaps she thought I was just an old white female who didn't understand business banking only.
DL
Daisy Winata Lee
May 17, 2024
5.0
Our first in-person experience with FCB was fantastic. My husband and I are new clients, and Jessica Ordonez was so helpful and generous with her time and attention. She helped us get our billpay set up on my mobile app, ordered checks and debit cards for us, and even educated us about lots of features of our accounts that we weren’t aware of. We learned so much from her and are incredibly impressed by the stellar service she offered.
SH
Sherlock Holmes
Mar 18, 2019
1.0
Worst bank I've ever seen in my life, don't care, don't know what's going on in and around bank, no observational skills what so ever, if brains were dynamite they couldn't blow their noses.
EH
Elga Halliday
Feb 25, 2019
1.0
they do not care for the customer even when it there branch fault even told me since i wasn't comfortable that i should close my account no sense of remorse this was even the supervisor of the branch in sugar land very unprofessional even told me to keep my voice down she did try to find out the problem. my OWN money they did not deposit it
Frequently Asked Questions About First Citizens Bank
What are the regular operating hours of First Citizens Bank's Sugar Land branch?
The Sugar Land branch of First Citizens Bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does First Citizens Bank offer drive-through services at this location?
Yes, the First Citizens Bank Sugar Land branch offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM.
Is the First Citizens Bank Sugar Land branch open on federal holidays?
The branch is closed on major holidays including November 11, November 27, December 25, and January 1.
What financial products does First Citizens Bank offer at the Sugar Land location?
Products offered include checking and savings accounts, personal and business lending, home equity, credit cards, online and mobile services, merchant services, and more.
What commercial services does First Citizens Bank provide at this branch?
This branch offers commercial and business lending services to meet the financial needs of businesses.
Where is the First Citizens Bank Sugar Land branch located?
It is located at 1295 Highway 6 South, Sugar Land, TX 77478, USA.
What are some nearby dining options customers can visit before or after their banking at First Citizens Bank Sugar Land?
Nearby dining options include Panda Express for Chinese fast food, Buffalo Wild Wings for American fare and wings, Brew Wings Sports Bar & Grill, and Brookstreet BBQ for barbecue specialties.
Are there healthcare facilities near the First Citizens Bank Sugar Land branch?
Yes, several healthcare providers are nearby including Houston Methodist Primary Care Group, Encompass Health Rehabilitation Hospital of Sugar Land, and multiple doctors such as Asisat Ope, MD and Alexander F. Laceras, MD.
How can customers access postal or courier services near First Citizens Bank Sugar Land?
Customers can use the UPS Access Point location nearby for courier and delivery services.
What is the main contact number for the First Citizens Bank Sugar Land branch?
The main phone number for the branch is +1 281-325-6400.