Capital One Bank

2.4
135 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
2353 Town Center Dr, Sugar Land, TX
77478, United States

Hours

Reviews

2.4
135 reviews
5 stars
37
4 stars
8
3 stars
2
2 stars
8
1 star
80
  • EM
    Esther Mendez
    Sep 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ for the bank itself, but not for the staff. Marlene helped me open an account, and unfortunately the experience was very disappointing. While I was speaking to her, she never looked at me, came across as unprofessional and rude, and made me feel like I was keeping her from clocking out. Overall, a horrible experience with Marlene. 🫤
  • VS
    Veronica Sopher
    Aug 23, 2025
    5.0
    Julissa was an amazing representative for Capital One! She spent extra time explaining the process, products, and diving into our issue. I highly recommend seeing her with any issues! Phenomenal customer service.
  • JR
    Juan Ramirez
    Aug 15, 2025
    1.0
    Very unprofessional. Everytime I come to ask something they seem to not know simple things about working a bank account. Also the wait is always crazy long because half the time the employees just walking to the back.
  • UT
    usama tukdi
    Jul 23, 2025
    5.0
    Loved this bank, I am so glad for Paige. She listened to my concerns and how to do the steps. I have never had a teller take there time out and make sure I understood the entire step.
  • RR
    Raphael Rivera
    Jul 16, 2025
    5.0
    Great people super nice and respectful. If you ever get the chance ask for Paige super respectful and nice.

Frequently Asked Questions About Capital One Bank

What are the regular operating hours of Capital One Bank in Sugar Land?

Capital One Bank in Sugar Land operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does Capital One Bank offer drive-through banking services?

Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.