Capital One Bank

2.4
140 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
2353 Town Center Dr, Sugar Land, TX
77478, United States

Hours

Reviews

2.4
140 reviews
5 stars
40
4 stars
8
3 stars
2
2 stars
8
1 star
82
  • SP
    Stephany J. Lopez Pineda
    6 days ago
    1.0
    Terrible service, the bank teller wants you to get you out by telling you , you need to do it online. Sometimes you just wanna make sure you are doing things rights. Especially when is your money. When I told her I wanted to get helped by an associate, she got bother, and ignored me after I had a question.
  • MM
    Misty Morgan
    Dec 10, 2025
    1.0
    DO NOT APPLY CLOSED ACCOUNT AND STILL BEING CHARGED
  • AR
    Aneidra Rojas
    Dec 10, 2025
    5.0
    Escuchado muy buenos comentarios
  • EM
    Esther Mendez
    Sep 6, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ for the bank itself, but not for the staff. Marlene helped me open an account, and unfortunately the experience was very disappointing. While I was speaking to her, she never looked at me, came across as unprofessional and rude, and made me feel like I was keeping her from clocking out. Overall, a horrible experience with Marlene. 🫤
  • VS
    Veronica Sopher
    Aug 23, 2025
    5.0
    Julissa was an amazing representative for Capital One! She spent extra time explaining the process, products, and diving into our issue. I highly recommend seeing her with any issues! Phenomenal customer service.

Frequently Asked Questions About Capital One Bank

What are the regular operating hours of Capital One Bank in Sugar Land?

Capital One Bank in Sugar Land operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does Capital One Bank offer drive-through banking services?

Yes, the bank offers drive-through services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.