Shell Federal Credit Union

3.2
57 reviews
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Business Details

6232 FM 2920, Spring, TX
77379, United States
(713) 844-1100
http://shellfcu.org
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About

Credit Union
Shell FCU is a member owned and operated cooperative serving Harris County. We offer a wide range of services at no-cost or at lower costs than traditional financial institutions, including more favorable rates on dividends and loans. Anyone who lives, works, worships, attends school, or regularly conducts business in Harris County can bank with Shell FCU. Thank you for the opportunity to serve you!

Location

Shell Federal Credit Union
6232 FM 2920, Spring, TX
77379, United States

Hours

Reviews

3.2
57 reviews
5 stars
28
4 stars
2
3 stars
2
2 stars
1
1 star
24
  • CG
    Courtney Gibbons
    Sep 20, 2025
    1.0
    Do not bank with them. One person says one thing and another person says something completely different. They unprofessional and unknowledgeable on everything! Tried to pay off a credit card and they won’t let me! Like what? In fact they just posted a late fee and said to bad! Payment was literally made!!! AVOID AT ALL COST!
  • PM
    Pauline Mckinley
    Aug 18, 2025
    1.0
    Someone from Shell CU called me about changing to Medicare ins?????
  • CM
    Chris Martinez
    Aug 9, 2025
    1.0
    Will be switching banks due to lack of benefits from having my money here. Also, when creating the account for me they got my birthday wrong. Now I have to sit with an advisor to get this fixed which I shouldn’t have to do on my own time. Take your money somewhere else people😊
  • GM
    Gloria Montalvo
    Oct 22, 2024
    1.0
    This is for the credit union in spring. I had fraud where money was taken out if my account. The female manager said it was not reported on time. While I was with her I got a text from someone attempting to still take money out. She looked at it and said I'm not suppose to still receive notifications from that account since she closed it. Yet acknowledging someone was again trying to take money. I lost a lot of money and manager had no empathy. Ps. Been with them for about ten years. First time this ever happened me reporting fraud. And the experience was horrible. Other than that I never had an issue and loved them. This location is the worse. I drive to the humble location instead.
  • JJ
    Jazmyne Jones
    Aug 17, 2022
    1.0
    Absolute WORST financial institution EVER. I’ll be refinancing my car and shutting down my accounts. Thank you all for nothing. Would give 0 stars if I could. *UPDATE* Their employees are extremely rude. No wonder y’all are rated so poorly. Dalisia talks like someone who takes pride in hiding behind a desk. Still the WORST company ever!
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Frequently Asked Questions About Shell Federal Credit Union

What services does Shell Federal Credit Union offer?

Shell FCU offers services including checking and savings accounts, IRAs, money market accounts, business accounts, loans (auto, personal, mortgage), credit cards, and other financial services like digital banking, wire transfers, and notary services.

Who is eligible to become a member of Shell Federal Credit Union?

Anyone who lives, works, worships, attends school, or regularly conducts business in Harris County can become a member of Shell FCU.