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For more than 130 years, First Financial has been serving the financial needs of customers just like you. Our “One Bank, multiple regions” concept combines the best of “Big Bank” customer benefits with the local decision-making and community involvement of a community bank. With multiple regional banks and 78 locations throughout Texas, we offer convenient banking options with a local, personal touch. And because we’re one bank, you can visit any of our locations and receive the same friendly service.
Rigo Esparza was outstanding throughout our mortgage process. From the start, he was highly committed, extremely helpful, and impressively fast at every stage. He kept us informed, answered all of our questions promptly, and made sure everything stayed on track for a smooth closing.
His professionalism and responsiveness gave us complete confidence that we were in good hands. If you’re looking for a loan officer who delivers excellent service, clear communication, and quick results, we strongly recommend Rigo
LW
Lenard Williams
Sep 6, 2025
5.0
We are beyond grateful with Rigo Esparza! From day one he was fully committed to helping us get our mortgage approved quickly and smoothly. He went out of his way to explain every step, answer every question, and keep us updated. No waiting, no confusion.
His responsiveness and speed were unmatched; documents were processed quickly, issues were handled immediately, and he always made us feel like we were his top priority. On top of that, he was genuinely helpful and supportive, which took a lot of the stress out of the process.
If you’re looking for someone who is dedicated, helpful, and fast while still being professional and personable, Rigo is the one you want in your corner. Highly recommend!
CF
C Falk
Aug 22, 2025
5.0
Great community focused bank! Friendly, helpful and informative!
KM
Kellye McGee
Dec 3, 2021
1.0
The day after I opened my account I called to find out what new account deposit hold times are. I was told there is no holds for new accounts. OK great. I finally get my online banking stuff set up days later (which was a nightmare getting everything set up in the first place). Deposit my paycheck. Look at my account the following day. Shows my check in the current balance, but not in the available balance. Cannot find any info online, if there is a hold on my account, or how long the hold is. Called the bank just a bit ago to find out what is going on and was informed they have a 2 week hold on my check and no-one can/will be able to release the hold for the entire 2 weeks. This is unnecessary with the way EFT's are almost immediate these days. This really upset me because I have been a banker and have never had any bank put a 2 week hold on checks. Called my personal banker 2 days ago and still haven't heard back from her either. Setting up anything with this bank has been super frustrating. Received my debit card and went to activate the card. Did not have a way to set up a pin number online. Still have no idea how to set that up, nor does it matter. I will be closing my account once my funds are available. This is absolutely ridiculous. Don't recommend this bank!!!
LS
Lashay Simmons
Dec 28, 2019
5.0
They seem like a great bank just need to expand there branches in Houston build more branches
Frequently Asked Questions About First Financial Bank
What are the regular in-branch hours for First Financial Bank on weekdays?
The bank is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does First Financial Bank offer drive-through banking services?
Yes, the drive-through service is available Monday through Friday from 7:30 AM to 6:00 PM and is closed on weekends.
Are online services available year-round at First Financial Bank?
Yes, online services are accessible 24/7 every day of the week, including weekends and holidays.
Is it necessary to make an appointment to visit First Financial Bank?
No, appointments are not required to visit the bank.
How long has First Financial Bank been serving customers?
First Financial Bank has been serving customers for more than 130 years, since its establishment in 1890.
Where is First Financial Bank located?
It is located at 3563 Riley Fuzzel Rd, Spring, TX 77386, USA.
How can I contact First Financial Bank for customer service?
You can contact customer service via email at customerservice@ffin.com or by phone at +1 346-328-6910.
Where can I find First Financial Bank on social media?
The bank can be found on Facebook at facebook.com/104022875564152, on Instagram under @firstfinancialbank, on Twitter as @First_Financial, and on LinkedIn via their company page.
Are there any convenient options for dining near First Financial Bank?
Yes, nearby dining options include Laredo Taco Company, Taco Bell, SNOWFOX, Marble Slab Creamery, and Southern Maid Donuts, which offer a variety of Mexican food, fast food, ice cream, and bakery treats.
Which nearby places can help with fueling or quick shopping around First Financial Bank?
Nearby convenience and fuel options include 7-Eleven, Stripes, Sunoco, Kroger Fuel Center, and Kroger Marketplace, where you can find gas stations, convenience stores, and grocery shopping.
What other services are available close to First Financial Bank for financial needs or specialty services?
Nearby services include Western Union for money transfer, LibertyX Bitcoin ATM and Coinme for ATM services, Blue Rhino Propane Exchange, and KeyMe Locksmiths for key and lock services.