American Airlines Federal Credit Union

3.6
20 reviews

About

Credit UnionAmerican Airlines Federal Credit Union
Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative, we are committed first and foremost to enriching our members’ financial well-being through their participation in our products and services. Based in Fort Worth, Texas, we have 46 branches nationwide.

Location

American Airlines Federal Credit Union
2140 East Southlake Blvd., Southlake, TX
76092, United States

Hours

Reviews

3.6
20 reviews
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  • JV
    John Valdez
    Oct 9, 2025
    5.0
    Wendy help me with my loan. She was professional and made the process easy and fast.. Thank you for your service...
  • SS
    S S
    Jul 22, 2025
    2.0
    Customer service is lacking and could be better. All of them were unprofessional and rude. The noise was ridiculous. My first thought was these women have way too much time on their hands to be able to have personal conversations, especially as loud as they were talking amongst themselves. There were only 3 customers in the bank with this many tellers?? No one bothered to greet us as we walked up to them. I chose the only teller who looked at me. She was polite and did what I needed her to do. While she was still asking my personal information I had to speak over the talking and at times she herself could not hear me. Tisk, Tisk, Tisk!! Not a very good first time visit.
  • CR
    Connie R
    Oct 7, 2021
    1.0
    Do it all online save yourself some grief. They are rude in person and over the phone as if you are bothering them and no one is in line.
  • WH
    Will Haider
    Mar 30, 2016
    5.0
    Always friendly and very professional!

Frequently Asked Questions About American Airlines Federal Credit Union

What is the main purpose of the American Airlines Federal Credit Union in Southlake?

The American Airlines Federal Credit Union serves current and retired American Airlines employees, their families, and those in the air transportation industry with a range of financial products as a not-for-profit cooperative.

Where is the Southlake branch of the American Airlines Federal Credit Union located?

It is located at 2140 East Southlake Blvd., Suite F, Southlake, TX 76092, United States.