At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC
Five miles from Smithville on FM road 2571 in Upton,texas
HB
Heather Bohac
Aug 27, 2024
1.0
I went into the local Prosperity because I was in town visiting my mom. Walked through the door and no greeting, although there’s two tellers and one other “higher up” standing there. The young man working the drive through turns and asks if he can help me. Seriously? I let him know I needed to have a form notarized. He lets the lady who is a notary know and her first question to him is “am I a member”. I let her know I was, which should be beside the point. If I’m not, doesn’t she have the right to charge for her notary services?
I was a retail manager for several years and customer service ranks extremely high in my book. Well, your Smithville location definitely lacks in that category. Whether I bank there frequently or not and you recognize me as being a local, EVERYONE deserves the same treatment.
My mom is known by name when she walks into this branch, but I don’t believe in piggy backing off of her. I did let her know how unapproachable I felt the employees of this branch were and that I would not be back.
With that being said, this is the second time I’ve recommended that Prosperity train their employees in the customer service area because at certain branches it’s definitely lacking.
I love the Victoria branches for many reasons, but most of all because they exhibit true customer service from the time you walk into the lobby until your business is handled.
I believe it’s time for me to consider another bank!
Regards,
Heather
CS
CG Comm. Support
Mar 28, 2024
5.0
They have allows been helpful to me and if something transaction wise doesn't look normal they give me a call to make sure I requested it. They also help me with doing the IRS payment every year which I am most grateful for. Charles Knippa
SR
Susan Reyna
Dec 31, 2019
5.0
Always there to help us with any bank transactions.
VM
Virginia Mariscal
Jan 6, 2017
3.0
Always have a bad experience here. The ladies upfront are just rude.
What are the regular business hours for Prosperity Bank in Smithville?
Prosperity Bank in Smithville is open Monday through Friday from 9:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.
What are the drive-through hours at Prosperity Bank in Smithville?
The drive-through window is open Monday through Thursday from 8:00 AM to 5:00 PM, Fridays from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Is Prosperity Bank open on holidays?
Prosperity Bank is closed on Veterans Day (November 11), Thanksgiving (November 27), and Christmas Day (December 25). On Christmas Eve (December 24), they are open from 9:00 AM to 1:00 PM.
Where is the Prosperity Bank branch located in Smithville?
The Prosperity Bank branch is located at 406 Main Street, Smithville, TX 78957.
What financial services does Prosperity Bank offer in Smithville?
Prosperity Bank offers checking, savings, credit cards, loans, online and mobile banking. They also provide specialized services such as Trust Management, Business Lending, and Mortgage Loans.
How can I access Prosperity Bank's mobile banking app?
You can download the Prosperity Bank mobile app from the iOS App Store or Google Play Store to manage your accounts conveniently on your smartphone.
Is there a nearby post office to Prosperity Bank in Smithville?
Yes, the US Post Office and United States Postal Service are located near Prosperity Bank. You can easily handle mailing needs before or after your banking visit.
Are there fitness facilities near Prosperity Bank in Smithville?
Anytime Fitness gym is close to Prosperity Bank, making it convenient to stop by for a workout before or after handling your banking needs.
What local legal services are near Prosperity Bank that I can visit?
Art Keinarth Attorney at Law and the Law Office of Phillip Slaughter offer legal services nearby Prosperity Bank, providing assistance with criminal defense, family law, and other legal matters.
Where can I find community and youth organizations near Prosperity Bank?
Nearby community resources include Kids Outdoor Zone World Headquarters and Troop & Pack 183 of Smithville, TX, which offer youth programs and social services close to the bank.