Prosperity Bank

4.0
9 reviews

About

BankATM
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
406 Main Street, Smithville, TX
78957, United States

Hours

Reviews

4.0
9 reviews
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  • GF
    geneo felix
    Jul 28, 2025
    4.0
    Five miles from Smithville on FM road 2571 in Upton,texas
  • HB
    Heather Bohac
    Aug 27, 2024
    1.0
    I went into the local Prosperity because I was in town visiting my mom. Walked through the door and no greeting, although there’s two tellers and one other “higher up” standing there. The young man working the drive through turns and asks if he can help me. Seriously? I let him know I needed to have a form notarized. He lets the lady who is a notary know and her first question to him is “am I a member”. I let her know I was, which should be beside the point. If I’m not, doesn’t she have the right to charge for her notary services? I was a retail manager for several years and customer service ranks extremely high in my book. Well, your Smithville location definitely lacks in that category. Whether I bank there frequently or not and you recognize me as being a local, EVERYONE deserves the same treatment. My mom is known by name when she walks into this branch, but I don’t believe in piggy backing off of her. I did let her know how unapproachable I felt the employees of this branch were and that I would not be back. With that being said, this is the second time I’ve recommended that Prosperity train their employees in the customer service area because at certain branches it’s definitely lacking. I love the Victoria branches for many reasons, but most of all because they exhibit true customer service from the time you walk into the lobby until your business is handled. I believe it’s time for me to consider another bank! Regards, Heather
  • CS
    CG Comm. Support
    Mar 28, 2024
    5.0
    They have allows been helpful to me and if something transaction wise doesn't look normal they give me a call to make sure I requested it. They also help me with doing the IRS payment every year which I am most grateful for. Charles Knippa
  • SR
    Susan Reyna
    Dec 31, 2019
    5.0
    Always there to help us with any bank transactions.
  • VM
    Virginia Mariscal
    Jan 6, 2017
    3.0
    Always have a bad experience here. The ladies upfront are just rude.

Frequently Asked Questions About Prosperity Bank

What are the regular business hours for Prosperity Bank in Smithville?

Prosperity Bank in Smithville is open Monday through Friday from 9:00 AM to 4:00 PM. They are closed on Saturdays and Sundays.

What are the drive-through hours at Prosperity Bank in Smithville?

The drive-through window is open Monday through Thursday from 8:00 AM to 5:00 PM, Fridays from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.