Business Details
About
BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughNot available
Location
Hours
Reviews
3.1
38 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars0
1 star
17
- MPM PetersonNov 10, 20251.0Have had horrible service the past couple years at Lincoln Heights branch. Even with remodel and more staff they continue to be on their personal phones, sitting in associates offices while customers wait. It's too bad management doesn't experience what customers do! Been a member for years but not worth it when you can easily walk or drive across the street to 3 other Financial Banks. Do better Wells...for all your other customers--we have choices.
- MBMichelle My BelleAug 18, 20251.0Worst bank ever! Stay far away!
- AHAmy HetrickJul 5, 20245.0Went in to see if I could get paper copies of my statements, as well as getting the app. My daughter had made an appointment, as I am very hard of hearing. We were helped precisely at the time of our appointment by Roel Gonzales. He was just great! He even helped me put the app on my phone. I know most people could do this on their own, but I’m almost 80, and I just don’t get it. He was very patient and courteous. Thank you for your help, Roel, and for being so kind.
- AGAjiah GoodlowSep 28, 20221.0Horrible experience, i got a account here and wish I didn't. Will be switching banks.
- MDMichelle DrakeJun 22, 20201.0I went to this specific branch last week because it's conveniently located across HEB. Before going into HEB, I walked over to the bank to deposit a check. Their current policy is they don't allow walk-ins anymore - only appointments and drive-through deposits, and you have to wait outside for your appointments. There wasn't a line outside, nor any vehicles in the drive-through. There's no reason why the bank can't allow people inside to make their transactions; many businesses have the 6 foot markers that allows customers to come inside. Additionally, when any business says, "we only take appointments," to customers in person, what they should follow up with is "let me see our next availability." "You have to go through drive-through" as an automated response is not good enough for a business that makes billions off people each year. If you're profiting off of clients each month, you need to provide the best service possible. Step it up Lincoln Heights. This is poor, lazy customer service; you can do better than this.
Frequently Asked Questions About Wells Fargo Bank
What types of banking services does Wells Fargo Bank at 999 E Basse Rd offer?
This Wells Fargo Bank branch offers deposit products including personal and business checking accounts, credit cards, and savings tools to help manage everyday finances and plan for the future.
What are the operating hours of Wells Fargo Bank on weekdays?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Can I book an appointment with Wells Fargo Bank online?
Yes, you can schedule an appointment online through their appointments link at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC08807.
Does the Wells Fargo Bank on E Basse Rd offer drive-through service?
No, this branch does not have drive-through service available.
What languages are spoken or supported at this Wells Fargo branch?
Spanish language support is available at this location.
Is the Wells Fargo Bank branch open during upcoming holidays?
The branch is closed on certain holidays including November 11, 2025, and November 27, 2025.
What nearby dining options are available around Wells Fargo Bank at 999 E Basse Rd?
Nearby dining options include Panera Bread (cafe and bakery), Pei Wei Asian Kitchen (Chinese and Asian restaurant), Sushi Zushi (Japanese restaurant), Torchy's Tacos (Mexican and fast food), and Honey Baked Ham (American delicatessen).
Are there any wellness or spa services near Wells Fargo Bank on E Basse Rd?
Yes, nearby wellness and spa options include Zenergy Chair Massage, JAVI Nails, Stretch Zone, and Knockouts San Antonio beauty salon and spa.
What services related to printing and shipping are available near the Wells Fargo branch?
The UPS Store locations near the branch offer printing services, packing supplies, freight and cargo services, as well as courier and delivery services.
How can nearby businesses like M.E. Allison & Co. and Shred Nations support a Wells Fargo customer's financial or business needs?
M.E. Allison & Co. provides investment and financial services, while Shred Nations offers shredding and business management services, both of which complement Wells Fargo's banking solutions for personal and business clients.