Business Details
About
BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
57 reviews
5 stars
18
4 stars
5
3 stars0
2 stars
5
1 star
29
- SASohaib alhabashOct 1, 20251.0Absolutely ridiculous experience in every time I stop in this place, you gotta wait like an hour just to ask a question, poor customer service, I would give it a zero star if I could, I don’t recommend it to anyone at all…
- DKdrvinaya kSep 26, 20251.0Very disappointing experience. I was told I could come anytime and didn’t need an appointment for the safe deposit box. When I first went at 11:00 am, I was told it was their lunch break (which surprised me, as I assumed lunch would be around 12). They then gave me an appointment at 3:30 pm. Despite the banker seeing that I had arrived for my appointment. I had to wait for 20 minutes & then go & check again as according to the scheduled time my appointment was between 3.30-4 pm and I had only 10 minutes so I decided to walk there again to request the busy ignoring bankers if they are available anytime soon to help me. This shows a complete lack of respect for customers’ time and needs. Overall, a very bad experience. I would strongly recommend avoiding this location for safe deposit boxes, as it seems to involve multiple unnecessary trips and long waits, even with an appointment.
- ACAlyssa CosaAug 18, 20251.0I ran in about 10 minutes before close to grab a check really quickly for a last minute emergency, and the teller, Monica, was extremely rude and laughed in my face when I told her I needed to get the official name of the store to see who the check needed to go out to. She verbally exclaimed “Oh my god” as I pulled up my phone to look. She also gave me attitude as I told her I wanted to come out of a certain account. I understand the inconvenience of having to service a client 10 minutes before close when you just want to clean up and end the day, but as someone who works a 9-5 as well, your shift doesn’t end until it’s over. Please retrain employees to be more patient and understanding, I did not need to deal with Monica giving me attitude when I was doing a simple task that took me less than 8 minutes.
- KKKyleJun 6, 20255.0Hello 👋 got a letter from WF to get my Dads safe box 🗃️ to reclaim behalf of my mother ! When to this locations and Mr Joe and Ms Nina help me and my family with this situation and also gave us cold water on hot day I super appreciate their help and professionalism Respectfully thank you By the way praise god and Nina Amen 🙏 Kyle
Frequently Asked Questions About Wells Fargo Bank
What types of banking services does Wells Fargo Bank at 11398 Bandera Rd offer?
Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.
What are the operating hours for Wells Fargo Bank's drive-through service?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Can I schedule an appointment at Wells Fargo Bank?
Yes, you can book an appointment through their online scheduling link provided at https://appointments.wellsfargo.com/maa/appointment/?storeid=AC08588.
Is there support for Spanish-speaking customers at this Wells Fargo location?
Yes, this Wells Fargo Bank location provides services in Spanish.
How can I contact Wells Fargo Bank at this location?
You can call the main phone number at +1 210-706-9735 or toll-free at +1 800-869-3557.
Where is Wells Fargo Bank located?
The bank is located at 11398 Bandera Rd, Bldg 8, San Antonio, TX 78250, USA.
Are there any nearby coffee shops where I can grab a drink before or after visiting Wells Fargo Bank?
Yes, Dutch Bros Coffee is nearby where customers can enjoy coffee or smoothies before or after their visit.
What dining options are available near Wells Fargo Bank?
Nearby dining options include Chick-fil-A, Dog Haus Biergarten, Tropical Smoothie Cafe, and Papa Murphy's Take 'N' Bake Pizza, perfect for meals around your banking visit.
Are there any pet-related services close to Wells Fargo Bank?
Yes, Petco and Vetco Total Care Animal Hospital are close by, offering pet supplies and veterinary care.
Does Wells Fargo Bank have any special holiday closures?
Yes, this location is closed on November 11 and November 27 for holidays.