Wells Fargo Bank

2.8
70 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
11039 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

2.8
70 reviews
5 stars
26
4 stars
4
3 stars
4
2 stars
4
1 star
32
  • LL
    L
    Oct 13, 2025
    1.0
    I went in to cash a check and received lousy, lazy, and dismissive service. The check was large, however, instead of looking into the real reason they couldn't cash it, they said they were a smaller branch and weren't able to because of the holiday and ultimately told me to go to another branch. When the teller went to consult with who I'm assuming is the branch manager, she barely even looked at the check and said they couldn't do it. When I went to the other branch, they ran the check and found out a legitimate reason why it couldn't be cashed with Wells Fargo and advised me on what to do next. It turns out the holiday and size of their branch had absolutely nothing to do with why the check couldn't be cashed. I wonder what other excuses they come up with for customers in an ironic effort to be completely unhelpful.
  • SB
    Shem Brown
    Feb 22, 2025
    1.0
    God forbid you need to call them for something and speak with a human being. Their automated system is horrendous
  • CC
    Culinary Commenter
    Feb 13, 2023
    1.0
    Been sitting here for 30 minutes no one acknowledge me to say hi or we will be right with you. Left and came back since I was early for my appt. Sarah the personal banker was done with her customer but still no acknowledgment had to go to the tellers and they said I have to wait on this one particular banker not Sarah which she was free and available and no customers were in line for the tellers.
  • LR
    Lauren Reyes
    Feb 26, 2016
    5.0
    William reed was my banker and he was the greatest! He really helped me out and was super friendly. I'd recommend him if you ever stop in

Frequently Asked Questions About Wells Fargo Bank

What are the main services offered by Wells Fargo Bank at 11039 Potranco Rd?

Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, savings tools, and full banking solutions to help manage finances and plan for the future.

What are the regular business hours for Wells Fargo Bank at this location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.