Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.
I went in to cash a check and received lousy, lazy, and dismissive service. The check was large, however, instead of looking into the real reason they couldn't cash it, they said they were a smaller branch and weren't able to because of the holiday and ultimately told me to go to another branch. When the teller went to consult with who I'm assuming is the branch manager, she barely even looked at the check and said they couldn't do it.
When I went to the other branch, they ran the check and found out a legitimate reason why it couldn't be cashed with Wells Fargo and advised me on what to do next. It turns out the holiday and size of their branch had absolutely nothing to do with why the check couldn't be cashed. I wonder what other excuses they come up with for customers in an ironic effort to be completely unhelpful.
SB
Shem Brown
Feb 22, 2025
1.0
God forbid you need to call them for something and speak with a human being. Their automated system is horrendous
CC
Culinary Commenter
Feb 13, 2023
1.0
Been sitting here for 30 minutes no one acknowledge me to say hi or we will be right with you. Left and came back since I was early for my appt. Sarah the personal banker was done with her customer but still no acknowledgment had to go to the tellers and they said I have to wait on this one particular banker not Sarah which she was free and available and no customers were in line for the tellers.
LR
Lauren Reyes
Feb 26, 2016
5.0
William reed was my banker and he was the greatest! He really helped me out and was super friendly. I'd recommend him if you ever stop in
What are the main services offered by Wells Fargo Bank at 11039 Potranco Rd?
Wells Fargo Bank offers deposit products including personal and business checking accounts, credit cards, savings tools, and full banking solutions to help manage finances and plan for the future.
What are the regular business hours for Wells Fargo Bank at this location?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does this Wells Fargo Bank branch have a drive-through service?
Yes, the branch offers a drive-through service which operates Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM.
How can I schedule an appointment at this Wells Fargo Bank branch?
You can book an appointment online through their scheduling link at https://appointments.wellsfargo.com/maa/appointment/?storeid=AB60959.
Which languages are supported at this Wells Fargo branch?
This branch supports Arabic and Spanish languages to assist customers.
What are the holiday closings for this Wells Fargo location?
The branch is closed on November 11, 2025, and November 27, 2025 for holidays.
What is the contact phone number for Wells Fargo Bank at 11039 Potranco Rd?
You can reach the branch locally at +1 210-856-2245 or toll-free at +1 800-869-3557.
Are there any nearby ATMs where I can withdraw cash if the bank is closed?
Yes, there is a Wells Fargo ATM nearby where you can access banking services such as withdrawals anytime.
What dining options are close to the Wells Fargo Bank at 11039 Potranco Rd for a meal after banking?
Nearby restaurants include Bill Miller Bar-B-Q, Pei Wei for Asian cuisine, McDonald's, Wingstop, Firehouse Subs, Subway, Whataburger, Taco Cabana, and Starbucks for coffee and quick snacks.
What other services or stores are located near the Wells Fargo Bank on Potranco Rd that customers might find useful?
Nearby services include Stanton Optical for eye care, Great Clips and Glamour Nails & Spa for beauty needs, GNC Live Well and Nutrition 4 Texas for supplements, Monarch Dental, Kristin Sorensen - State Farm Insurance Agent, LA Fitness gym, and Quality Urgent Care for medical services.