Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
12 reviews
5 stars
6
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1 star
6
- PCPaul CartmillJun 20, 20251.0Totally inept organization, absolute nightmare to work with this bank. Don't walk away, run!
- TFTina FotopoulosMar 25, 20241.0Went in on March 2. Sonya informed me my debit card, which was fairly new, was "hot" because it was not tied to an account. The man there went through the process of ordering another, which I received two calls to enter a new pin. He took other card and disposed of it. Gave me a 5-7 day turn around on new card. Two weeks. Nothing. I call around 2:30. Young lady nice but could not answer any questions other than the ordering process may have glitched. She put me on hold. Came back and said i need to speak to higher up, which I believe she mentioned Andrew, but he at lunch. Took my name and number for return call. Another week and half later no call and no card.
- MMmden98Jul 13, 20221.0Very disappointed with Edwin and the lack of service I received at the Blanco/Loop 410 location. While he did resolve a debit card issue, when I asked him to give my spouse access to all of my family's accounts, tied to my SS #, he said it was not possible without her coming to a branch. We have been loyal customers in the Memphis, TN area for over 25 years, through many back acquisitions, the latest being Truist. Now my wife works and resides in Columbus, OH, where there are no Truist branches, so when I explained this to Edwin, he said there was nothing he could do. With our current online signature technology, it makes no sense that Truist cannot make this happen. When I told him, our next step was to close our long time account, he again said there was nothing he could do. I walked away in disbelief!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through window is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist?
You can open a new account online, by visiting a Truist branch during business hours, or by phone at 844-4TRUIST (844-487-8487), available Monday through Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM.
What types of accounts does Truist offer?
Truist offers checking accounts suitable for daily transactions and savings accounts ideal for saving towards goals or emergencies.
How do I activate my Truist debit card?
You need to activate your debit card online to use it for digital and in-person purchases.
What banking services and products are available at Truist?
Truist provides a variety of services including checking accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
Is there a nearby barber shop where I can get a haircut near Truist?
Yes, Clipper's Barber Shop and Kaila's Fades are nearby barber shops where you can get a haircut before or after visiting Truist.
Where can I find medical services near the Truist branch?
Nearby medical facilities include Innovative Vascular Institute, San Antonio Precision Cancer Center, and Direct Med Clinic, offering a range of health services.
Are there dining options close to Truist?
Yes, nearby dining options include Dough Pizzeria Napoletana, Burgerim, Smashburger, Miguelito's Mexican Grill & Cantina, VertsKebap, Round Table Pizza, and Jim's Restaurant for a variety of cuisines.
Can I get real estate services near the Truist branch?
Yes, there are real estate agents nearby such as Robert and Gloria San Antonio Real Estate, Mitchell Realty, and Tiffany Samms Real Estate Consultant that can assist you.