Truist

3.0
12 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1000 NW LOOP 410, SAN ANTONIO, TX
78213, United States

Hours

Reviews

3.0
12 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • LL
    Lola Love
    Nov 8, 2023
    5.0
    Muy Bueno me atendieron excelente y me orientaron en todo la atencion del señor edwin fue excelente
  • MM
    mden98
    Jul 13, 2022
    1.0
    Very disappointed with Edwin and the lack of service I received at the Blanco/Loop 410 location. While he did resolve a debit card issue, when I asked him to give my spouse access to all of my family's accounts, tied to my SS #, he said it was not possible without her coming to a branch. We have been loyal customers in the Memphis, TN area for over 25 years, through many back acquisitions, the latest being Truist. Now my wife works and resides in Columbus, OH, where there are no Truist branches, so when I explained this to Edwin, he said there was nothing he could do. With our current online signature technology, it makes no sense that Truist cannot make this happen. When I told him, our next step was to close our long time account, he again said there was nothing he could do. I walked away in disbelief!
  • CK
    Chris Kelly
    Apr 6, 2019
    5.0
    Robert did a great job updating our accounts today.
  • JS
    Jason Sanchez
    Sep 13, 2018
    1.0
    This bank is terrible. I have no idea how they think they will compete with high quality banks like Frost, USAA, and Broadway. I only opened an account here because they sponsored a group I'm a part of and what a mistake. Setting the account up was a nightmare. Once it was set up it was alright, until I started funding some R&D for my company and the balances got a little low. Then their software started with a funds availability hold for every deposit. The MANAGERS told me there was no way to make the software stop doing it and that they would have to override it every time. What a joke. Just read some of the other reviews. This bank sucks.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.