Truist

3.7
11 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5400 BROADWAY ST, SAN ANTONIO, TX
78209, United States

Hours

Reviews

3.7
11 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
2
1 star
2
  • DC
    Douglas Conn
    Nov 18, 2024
    5.0
    Laura Cantu was awesome in helping me with my banking issues
  • SG
    S G
    Oct 21, 2022
    2.0
    The bank is good; it is the customer service that works there that make it not good.
  • AR
    abril ram
    Jun 2, 2022
    2.0
    I have been banking for over 6 years, and it has been great experience with Patricio, Valerie and Diana, great skills and knowledge of their position as well as costumer service. Sadly today I had a hard time with the person at the counter. for all my questions and needs the answers was: “you can do it online” and “you can do it through the app”. Wow. The bank is a great institution, but with today bad experience I’m going to consider other options. Tellers are the face of the bank… and some are not doing their job. If costumer service is not your call, search for a job that suits your skills and personality.
  • AR
    alfredo reyes
    May 8, 2021
    5.0
    Great attention an outstanding service by Nicole and Robert, so kind and helpful. We were so lucky to open and account with them.
  • BW
    Bill Wood
    May 17, 2018
    5.0
    This Bank has been nothing but SUPERIOR . Ms. Daisy Torres is a top notch with her assistance and her PROFESSIONAL treatment

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.