Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.2
22 reviews
5 stars
6
4 stars
1
3 stars0
2 stars0
1 star
15
- TATim AndersonNov 14, 20255.0I entered the bank with another customer. We were both greeted promptly by the people in the cubicles. Tanya was friendly and professional. She quickly handled the reason for my visit. This Truist has an atypical floor setup for front of house, but I liked it. Based off the excellent customer service, I would return.
- VMVICTOR MORENOSep 12, 20251.0jennifer diaz cruz bad bad
- RBRen BarcenasAug 26, 20251.0I try to talk to JENNIFER but my account does she have an ugly attitude I just walk away, never do business with this bank
- MVmarco velazquezAug 14, 20251.0Worst customer service I have experienced. They speak to you as if you are naive and in a condeymanner. Do yourself a favor and find a different financial institution. What a joke of a bank.
- MMmden98Jul 2, 20255.0Came in to open an extra account and Orlando was very informative and offered to have me call in on July 1, since my spouse is in another city. The phone call went smoothly and Orlando was able to quickly use our emails, to verify our signatures and open our new joint account. Thanks Orlando!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist at 5360 Fredericksburg Rd, San Antonio?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is the drive-through service available at this Truist location?
No, the drive-through service at this Truist branch is closed every day of the week.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts designed for saving toward goals or emergencies.
Where is Truist located in San Antonio?
This Truist branch is located at 5360 Fredericksburg Rd, San Antonio, TX 78229, in Bexar County.
What services are available at Truist?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, investment and treasury services, night depository service, insurance services, and foreign currency exchange.
What nearby medical facilities are close to this Truist branch?
Nearby medical facilities include Texas Pain Experts, The Center for Health Care Services, Serenity Oaks Center, Baptist Breast Center, and Mary B. Harr family practice.
Are there any popular dining options near Truist on Fredericksburg Rd?
Yes, nearby dining options include Ray's Pizza and Gelato, Mamma Dolce, Noppagao Thai Cuisine, and Coneslen SHAVE ICE for gelato and shaved ice treats.
How can nearby public services or government offices assist Truist customers?
The EEOC office nearby provides public and government services which might be useful for customers seeking employment or business-related assistance in the area.