Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
8 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
6
- PCPaul CartmillJun 10, 20251.0Absolutely clueless organization! Typical large corporate bank, the left hand doesn't have any idea what the right hand is doing. Mired in red taped and confusion! Totally apathetic employees.
- AMAddacelli MoltonApr 21, 20175.0Great customer service. As soon as I walk in I'm greeted and account pulled up. Great bank.
- EHEstela HaeseApr 4, 20161.0BB&T is terrible. We used to have Citibank before BB&T bought out all their branches/accounts in San Antonio. The service there was always terrific, and our online banking updated all our transactions in real time. With BB&T we never really know how long a deposit will take to show up. We had a few rough months and a couple of overdrafts (which we rectified immediately and paid all the charges), and now we have a 7-day delay on any checks we deposit. We spoke with a manager and they didn't give us any options to work with them to lift these delays, and couldn't even tell us how long this would last. We run a small business and these holds on our deposits are killing us. Our branch used to have a terrific staff who had worked with us for years and took really good care of us, but one day BB&T just decided to replace the entire staff with people from another branch, and now the great service we've come to expect has completely dried up.
- CCCara CarpenterOct 21, 20151.0Horrible..... Do not trust these people to take care of your money. They didn't take care of mine. Customer service is also awful.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular hours of operation?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at this Truist location?
The drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a new account at Truist?
You can open a new account online with card and checks arriving by mail, visit a branch to get a temporary debit card immediately, or call 844-4TRUIST during business hours for assistance.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving toward a goal or emergency fund.
How do I activate my Truist debit card?
You can activate your Truist debit card online before using it for purchases and payments.
What services and products does the Truist branch at 2338 N Loop 1604 W offer?
This Truist branch provides checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What is the address and contact number for the Truist branch at Heritage Oaks?
The branch is located at 2338 N Loop 1604 W Ste 100, Bldg 2, San Antonio, TX 78248, and can be reached at +1 210-762-3160.
Are there nearby real estate agents or agencies near the Truist branch for customers looking to buy a home?
Yes, several real estate agents such as 'Michelle Hartl - Realtor', 'Ruby Lara-REALTOR', and 'John Rodriguez, REALTOR' are located nearby, which can assist customers interested in buying homes in San Antonio.
How can customers visiting Truist benefit from the proximity to local real estate services?
Customers can conveniently discuss home financing options at Truist and coordinate with nearby realtors like 'Rosario Crutchfield | Keller Williams Heritage' to find and purchase properties in the area.
What other nearby businesses might be of interest to Truist customers in the Heritage Oaks area?
Nearby businesses such as 'NatureSweet', a produce wholesaler and beverage supplier, provide additional community and business resources in the Heritage Oaks area.