Charged me 625$ over 4 installment payments for 6 months of credit repair work. Very knowledgeable, sent out first round of letters no problem. Would constantly forget what he was working on for me and who he was supposed to send letters to, even right after a phone conversation. He told me that he no longer has a team, that it's just him and one other guy so I can somewhat understand. Overall not very aggressive or thorough. By month 3 we were in the settlement process and he wasn't even sending letters at this point, just going onto the debt collectors website and sending emails which isn't effective whatsoever. Seemed like he was doing minimal effort to get by til I finished the 4 installments and I was right. By month 4 I paid my last installment on time as usual. We had a phone meeting scheduled a few days after to which he never showed up for. Left numerous emails, and voicemails with no response. Completely ghosted me at month 4 after receiving final installment. Even though the contract was for 6 months. Complete waste of money, would've been better off doing research and sending letters myself.
CJ
Camille Michelle Jolley
Dec 5, 2017
1.0
BEWARE!! Worst place!! Waste of MONEY!!
Waste of TIME! This place takes your money and does NOTHING!!!
BEWARE!!!!!
And the NO REFUND POLICY is a JOKE!!
Won’t hear from them for months, and when you do they forget where they left off.
This place is a scam!!
DS
David Salazar
Sep 27, 2017
1.0
I would not recommend this company at all. Many promises made and not fulfilled. Why are we paying someone to repair our credit score? Take your money and settle accounts on your own. Simply call creditor and request settlement. I reached out to Harley and he never called my wife and I back. VERY POOR CUSTOMER SERVICE!!!!!!! STAY AWAY
LT
Larry Trujillo
May 9, 2016
3.0
Harley did a very good job in following up with me and my wife. He was able to get rid of a lot of negative marks on our credit report and followed through like he said he would. I would recommend his services to anyone who needed credit help.
CO
Carlos o
Mar 27, 2016
1.0
Horrible customer service he makes it sound great but after collecting you money he would never even answer the phone we left voicemail we are supposed to be current clients he made and appointment once after the first time and never even showed up I never thought he would be like this but all this is true
Frequently Asked Questions About Texas Custom Credit Repair
How long does it take?
The duration of the credit repair process varies for each individual. Factors such as the complexity of your credit issues and the responsiveness of creditors can influence the timeline. While some customers may see results in a few months, others might require a longer period for significant improvements. At Texas Custom Credit Repair, we work diligently to address your credit concerns as efficiently as possible.
Can you remove all negative items from my credit?
While we strive to address all negative items on your credit report, it's important to note that not all negative entries can be removed. Our team focuses on identifying and disputing inaccurate, outdated, or unverifiable information. We work diligently to improve your credit profile within the bounds of legal and ethical practices.
Will my credit score improve right away?
Credit score improvements typically occur gradually rather than immediately. The timeline for seeing changes in your credit score can vary based on individual circumstances and the specific items being addressed. Our efforts are aimed at achieving sustainable, long-term improvements to your credit profile.
What credit repair services does Texas Custom Credit Repair offer?
They provide personalized credit repair solutions focusing on removing inaccurate credit information, debt settlement assistance, and customized credit improvement strategies.
Where is Texas Custom Credit Repair located and what are their business hours?
Located at 1100 NW Loop 410, Suite 700, San Antonio, TX 78213, they are open Monday to Thursday from 9 AM to 8 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 3 PM; closed on Sundays and certain holidays.
How long does the credit repair process typically take?
The duration varies depending on the complexity of credit issues and creditor responsiveness; some see results in a few months, while others may take longer for significant improvements.
Can Texas Custom Credit Repair remove all negative items from my credit report?
They strive to address all negative items but focus on disputing inaccurate, outdated, or unverifiable information; not all negative entries can be removed.
Will my credit score improve immediately after using their services?
Credit score improvements usually occur gradually over time, aiming for sustainable, long-term improvements rather than immediate changes.
What payment options are accepted at Texas Custom Credit Repair?
They accept payments via cash, check, Discover, MasterCard, and Visa.
Can I book an appointment online with Texas Custom Credit Repair?
Yes, they offer online appointments which can be booked through their reservation URL.
What nearby services are available near Texas Custom Credit Repair that might benefit clients?
Nearby are services like Morgan Solutions Realty Group for real estate needs, Sehndem Behavioral Health Care Center for counseling, and Baez Law Firm for legal assistance, which clients might find useful before or after credit repair services.
How can nearby places like Regus and Apartment Hunters complement my experience with Texas Custom Credit Repair?
Regus offers shared office space rental services that might be helpful for business clients, while Apartment Hunters can assist those looking for rental properties, which can be useful if improving credit aims to qualify for housing.
Are there any nearby professional or financial services around Texas Custom Credit Repair?
Yes, nearby professional services include Complete Controller for accounting and insurance, and Tax Solutions USA for debt relief and tax-related services, beneficial for overall financial improvement.