Business Details
About
Credit Union
This corporate complex houses the operational departments for Security Service Federal Credit Union.
Please note, retail banking is not available at this location. For ATM or branch services, please visit the Rim Branch at 18103 IH-10 W, San Antonio, TX 78257 or the De Zavala branch at 12707 IH-10 W, San Antonio, TX 78230.
Since 1956, Security Service has been dedicated to enriching the lives of our members with beneficial financial solutions and a lifetime of service excellence.
Details
- Drive-throughNot available
Location
Security Service Federal Credit Union
15000 W Interstate 10, San Antonio, TX
78249, United States
Hours
Reviews
4.6
1,294 reviews
5 stars
1,090
4 stars
83
3 stars
27
2 stars19
1 star
75
- HKHal KarnNov 10, 20255.0Always there when needed.
- LHLearn HebrewSep 24, 20255.0Great phone CSR. Always patient & helpful. I can't access online while living overseas but that's ok since it shows greater security account protection & I can always call in thru the easy to use 24/7 phone number to check balances.
- RLRobert LuteSep 13, 20255.0Current member here. We recently went in to get a loan. Anastasia Moton is the one who got us started and was very helpful. For example I ended up wanting to change to a different type of loan since I learned that it made alot more sense that what I assumed would work so I didn't bring all the right documents for that type. So we needed to come back another day and even though she already helped us a bunch she scheduled us a meeting so I can fit it around my work schedule and set us up with to know everything we needed. I highly recommend asking for her if you are there. Heck even if you have to book an appointment for later. Her help is worth the wait. Then when we came back Mauricio Solano assisted us. He was also a great help. Since we needed the loan to restructure things to help pay off my debt sooner he kept looking for other ways for me to save money. For example I am pretty sure his advice with switching to the SSFC car insurance will be cheaper and better than what I have now. That's extra money I can put towards paying down things. Again I highly recommend asking for him if you can and I highly recommend checking this location out. My Rating: 6.5 stars out of 5 stars because they are just that good.
- FAFatma AliciSep 13, 20255.0Mauricio was super helpful, be back to this location for sure.
- JAJoy AmazonAug 12, 20251.0If I could give negative stars I would. The only way this bank has any reviews above a 1 is because they paid for it. The absolute worst service. Every time I call its an act of God to get anything accomplished. I have been on hold for over an hour this time, and have been transferred 4 times and still no resolution. Can't wait until I can refi and move my loan to another bank. Unbelievable!
Frequently Asked Questions About Security Service Federal Credit Union
Can I make a deposit here?
No, this is a corporate office with no branch or public ATM. For ATM or branch services, please visit the Rim Branch at 18103 IH-10 W, San Antonio, TX 78257 or the De Zavala branch at 12707 IH-10 W, San Antonio, TX 78230.
Does Security Service Federal Credit Union corporate location offer ATM or branch banking services?
No, this corporate location does not provide ATM or branch services. For those services, please visit the Rim Branch at 18103 IH-10 W or the De Zavala branch at 12707 IH-10 W in San Antonio, TX.
What financial products does Security Service Federal Credit Union offer?
They offer checking accounts with 24/7 ID theft protection, mortgage loans with up to $5,000 off closing costs, and credit cards with 1.5% cash back or rewards.
Can I schedule a virtual appointment with Security Service Federal Credit Union?
Yes, you can schedule a virtual appointment via their reservation page at https://www.ssfcu.org/virtual-appointments#JRNI.
Where is Security Service Federal Credit Union corporate office located?
The corporate office is located at 15000 W Interstate 10, San Antonio, TX 78249, USA.
What makes Security Service Federal Credit Union unique compared to competitors?
Since 1956, they have focused on enriching lives with beneficial financial solutions and lifetime service excellence, offering unique protections like dark web and social media monitoring as part of checking accounts.
Are there any event venues near Security Service Federal Credit Union corporate office?
Yes, the Security Service Event Center is nearby, which hosts concerts and events. It's a convenient spot to visit before or after your visit.
Where can customers find nearby ATMs to the corporate office?
Customers can use the Circle K ATM nearby for convenient cash access.
What dining options are available near Security Service Federal Credit Union's corporate location?
Nearby restaurants include Chuy's, Maggiano's Little Italy, Cheddar's Scratch Kitchen, and Taco Cabana, offering a variety of Mexican, Italian, and comfort food.
Are there fitness or recreational facilities close to Security Service Federal Credit Union corporate office?
Yes, FIT4MOM North San Antonio gym and Golf San Antonio community center are nearby for fitness and recreational activities.
Does Security Service Federal Credit Union provide social media or online engagement platforms?
Yes, they maintain social media presence on LinkedIn, TikTok, Facebook, Instagram, Twitter, and YouTube for updates and engagement.