Security Service Federal Credit Union

4.4
389 reviews
SSFCU Culebra 1604 Branch

About

Credit UnionMortgage LenderSecurity Service Federal Credit Union
We’re here for you—our members. That’s why since 1956, we’ve created financial solutions for today’s needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage—even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

Location

Security Service Federal Credit Union
5750 W Loop 1604 N, San Antonio, TX
78251, United States

Hours

Reviews

4.4
389 reviews
5 stars
323
4 stars
8
3 stars
4
2 stars
11
1 star
43
  • RA
    Raul Agredano
    1 day ago
    5.0
    I came to apply for a loan and the lovely lady at the counter Edna help me so much and I got approved now my life is so happier.
  • CC
    Charles
    1 day ago
    5.0
    Fantastic experience. Knowledgeable quick.
  • JT
    J T
    Dec 16, 2025
    2.0
    This rating is not for this branch but for the company. The branch employees are excellent. However, the company is not. I have already been banking with NFCU. But, I signed up for SSFCU to try it out before I switched completely over. 1st of, I couldn't deposit because my account is new? The mgr have to overwrite it? Then I couldn't deposit mobile because the security alert that I'm a threat because I have no or little activity from my account? Then the mgr have to overwrite again? Let me tell ya, I have $100 in my account. How is that a threat? If I don't use it, maybe because you guys make it difficult for new customers to use it. How it is my fault if you blocked me from mobile deposit? Again, I only have $100. Not like I have millions in the bank, or sending money to another country, or have a bunch of nonsense transactions. How am I a threat? How? How? How? Plus, it is my money, my account, if I use it or not it's up to me. I will close this account soon. NFCU is better.
  • TB
    Teresa Barrett
    Nov 5, 2025
    5.0
    Okay....had an Amazing experience with Abby ...having someone's here that is so helpful and proficient makes it SO Much better..Thank you Abby
  • HS
    Hugo Sanchez-Blanco
    Oct 15, 2025
    5.0
    Mrs. Acosta Did an excellent job helping me to open multiple accounts. She is very knowledgeable with different financial products. I am looking forward to have her help me with other financial products and services.

Frequently Asked Questions About Security Service Federal Credit Union

What financial solutions does Security Service Federal Credit Union offer?

They offer checking accounts with 24/7 ID theft protection, dark web and social media monitoring, mobile phone coverage, mortgage loans with up to $5,000 off closing costs, and credit cards with 1.5% cash back or rewards.

What are the branch hours for Security Service Federal Credit Union on weekdays?

From Monday to Friday, the branch is open from 9:00 AM to 5:30 PM.