Security Service Federal Credit Union

4.7
333 reviews
SSFCU Jones Maltsberger Branch

About

Credit UnionMortgage Lender
We’re here for you—our members. That’s why since 1956, we’ve created financial solutions for today’s needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage—even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

Location

Security Service Federal Credit Union
9546 N US Hwy 281, San Antonio, TX
78216, United States

Hours

Reviews

4.7
333 reviews
5 stars
295
4 stars
8
3 stars
5
2 stars
3
1 star
22
  • JL
    Jim L.
    Oct 21, 2025
    5.0
    I believe in customer service again! . What a wonderful experience! I recently needed a Medallion Stamp, which I had never heard of, and a notary for some time sensitive paperwork. Immediately upon entering I was greeted warmly then spoke with the branch manager Angelica Salazar. She walked me and talked me through the entire procedure with professionalism, kindness and a sense of humor. I was so stressed about making sure I had all the required documentation. But Mrs. Salazar was so calming and knowledgeable I knew that I came to the right branch, my new home branch. Thank you so much.
  • BJ
    Betty Juarez
    Oct 6, 2025
    5.0
    See Kesha she is the best!!!! SSFCU they are the best!!!!
  • JD
    Jennifer D
    Aug 11, 2025
    5.0
    Keeshia processed my transaction (drive-thru) efficiently and handled my request for check register booklets no problem. I appreciate you!!!
  • AM
    Alleyna Munoz
    Aug 9, 2025
    5.0
    My favorite location in SA! The service is fast and the staff are always very kind. Diana Garcia was so helpful, she is such a sweet and approachable member 😭 As a young adult who is still learning, she was very patient with me and explained everything throughly so I feel confident with my decisions, she didn’t make me feel dumb for not knowing things which was much appreciated because adult things can be intimidating. Overall, I had a great experience and I will definitely be seeking her services in the future ! Thank you Diana!!
  • SD
    Steven DeBravo
    Jul 28, 2025
    5.0
    Keeshia Rodriguez was super helpful today. I came in to apply for my first credit card and without any hesitation helped me on the spot. with a smile she provided amazing customer service and gave me good advice on how to use my card! thank you Keeshia for your help today!

Frequently Asked Questions About Security Service Federal Credit Union

What are the operating hours of Security Service Federal Credit Union at the Jones Maltsberger Branch?

The branch is open Monday through Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.

What checking account features does Security Service Federal Credit Union offer?

They offer checking accounts with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage for cracked screens, water damage, and theft.