Security Service Federal Credit Union

4.5
433 reviews
SSFCU SW Military Branch

About

Credit UnionMortgage Lender
We’re here for you—our members. That’s why since 1956, we’ve created financial solutions for today’s needs. We help make life easier with checking accounts that come with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that includes cracked screens, water damage—even theft! Our money-saving mortgage loans help you become a homeowner with up to $5,000 off closing costs. And our credit cards put money back in your pocket with 1.5% cash back or rewards. How can we help you today?

Location

Security Service Federal Credit Union
7382 Barlite Blvd, San Antonio, TX
78224, United States

Hours

Reviews

4.5
433 reviews
5 stars
364
4 stars
16
3 stars
1
2 stars
9
1 star
43
  • OL
    Omar Leal
    1 day ago
    5.0
    I want to thank,Cindy Torres on helping me get a loan,she was very professional and helpful and made everything easy to understand!!
  • JB
    Johnny Reno Baby
    3 days ago
    1.0
    Was told I could order boxes of pennies here for my business by the branch employee, ordered 4 boxes and was told they would arrive in a week. Received a call from a headquarters employee the next day saying I would not be able to receive them, that they no longer release pennies to the public, so now my food truck business will suffer when I have to explain to my customers why I can't give them correct change for there orders, very unprofessional of security service and as a long time customer here I'll be closing my account and sticking with wells fargo because they dont waste my time !!!
  • FG
    Felix Z gallegos
    Oct 8, 2025
    5.0
    I want to thank Cindy Torres for assisting me with my personal finances. She was very professional and sweet you cant find that type of service to often now. She was like an angel who helped me during these times. Thank you again Cindy!
  • HP
    Homie Red Panda
    Oct 6, 2025
    5.0
    There was a sweet and kind lady who made the process of making a bank account super easy and swift. Pamela even went the extra mile to help activate the card. I would definitely recommend this bank
  • TV
    Tony Vasquez
    Sep 23, 2025
    5.0
    I’ve used this bank less in the past because it was harder to get approved for credit cards or loans here compared to other places. That said, people like Krystal make banking here worthwhile. She took the time to not only assist me but also teach and guide two other employees while helping me understand when and how to best use the benefits Security Service FCU offers. Instead of just giving me a website or phone number, Krystal made sure I fully understood my options and the right direction to take. Employees like her are the reason places like this thrive and why customers are less likely to take their business elsewhere. I hope Krystal continues to grow within the company and steps into a leadership role—if not already—she truly embodies excellent customer service.

Frequently Asked Questions About Security Service Federal Credit Union

What are the main financial products offered by Security Service Federal Credit Union?

They offer checking and savings accounts with ID theft protection, credit cards with 1.5% cash back or rewards, various loan and credit products including home loans, and business products.

What security features come with the checking accounts?

Checking accounts include 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage for cracked screens, water damage, and theft.